Clinical Business Operations Representative 2

Core Job Functions

• Assists the department in managing expectations surrounding pre and post patient care.
• Obtains or reviews all patient demographic information, insurance information and referral numbers.
• Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
• Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
• Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
• Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
• Provides coverage for responsibilities of co-workers when assigned or as needed.
• Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
• Maintains confidentiality of all information.

Qualifications

• CORE QUALIFICATIONS
• A high school diploma or equivalent.
• Minimum 1 year of relevant experience.
• Any appropriate combination of relevant education, experience and/or certification may be considered.

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

This position is full-time.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, vision, life insurance, disability, and retirement plans.