Clinical Associate Tues. - Sat 7A-3P

About the Role

The Clinical Associate supports Cumberland Heights’ mission of transforming lives, giving hope and healing to those affected by alcohol or drug addiction. This role assists counseling staff with providing direct and indirect services to patients, including facilitation of a safe and therapeutic milieu. The Clinical Associate helps assess patients' daily needs and supports their involvement in treatment and recovery.

Responsibilities

• Provides information, including formal and informal orientation, to patients or family members regarding clinical programs, services, content, schedules, and guidelines.
• Helps create and maintain a welcoming, safe, and healing environment for patients and families throughout the continuum of care.
• Assists counseling staff with initial and ongoing assessments through data collection and direct observation of patients and/or families within the therapeutic milieu.
• Assists in performing luggage and personal property searches.
• Provides addiction and recovery-related psycho-education to individuals, groups, and families as assigned, and facilitates or coordinates community groups, in-house and outside 12-step meetings, and 12-step discussion/study groups.
• Transports patients to 12-step meetings or other therapeutic recreation activities as assigned, operating company vehicles within the guidelines of the Fleet Management Safety Program.
• Assists Activities Services staff with recreation, art, music, and adventure-based therapies.
• Manages the patient community as a therapeutic milieu, holding patients and families accountable for behavior consistent with community guidelines and recovery.
• Intervenes in clinical and community crises to use crises for therapeutic value.
• Assists in de-escalation and management of crises, including performing CPR and First Aid as needed.
• Participates in team meetings, treatment plan reviews, staff meetings, and quality management teams as assigned.
• Documents pertinent clinical information into the electronic patient record.
• May assist in providing transportation for admitting and existing patients.
• Recommends ways to improve the quality and delivery of services.
• Ensures proper handling and distribution of company funds.
• Maintains confidentiality of company and patient information.
• Performs other duties as assigned.

Requirements

• High school diploma or GED is required; Bachelor’s degree preferred.
• One (1) year of experience in addictions treatment preferred.
• CPRS certification is preferred but not required.
• Valid Tennessee Driver’s License preferred (may use company van to transport patients).
• Intermediate computer skills, including Microsoft (Outlook, Word, and Excel).
• Ability to quickly learn and use various clinical software.
• Ability to problem-solve, analyze, and interpret information.
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to analyze complex situations, make crucial decisions, and know when consultation is needed.
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences.
• Excellent written and oral communication skills with the ability to effectively speak, read, and write in English.
• Ability to interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and/or training.
• Ability to model/teach the 12-step programs and philosophy.
• Ability to de-escalate a person in crisis in a calm and supportive manner; work calmly and professionally in stressful situations.
• Ability to present to hostile or disinterested groups.
• If recovering, eighteen months of verifiable abstinence is required; active participation in a twelve-step program preferred.

Work Environment

• Position is on a 67-acre campus setting that involves walking outside to various buildings and everyday risks or discomforts requiring normal safety precautions.
• Requires frequent contact with people in crisis, including those who are emotionally volatile and may require additional safety precautions.
• May perform CPR/First Aid as needed (being certified or eligible is required).
• Subject to varying shifts, including weekends, and may require staying overnight for inclement weather as part of critical staffing, along with some travel to other off-site Cumberland Heights facilities/campuses.
• Ability to lift up to 20 lbs and/or push/pull up to 40 lbs; move around campus on uneven and rural terrain.
• Ability to speak, hear, see, sit, walk, stand, reach, and use fine/gross motor skills.

Benefits

• Medical, Dental, and Vision effective the 1st day of the month following 28 days of employment.
• Employer contribution for Health Savings Account or Health Reimbursement Account.
• 401K with company match and eligibility after 90 days of employment.
• Paid Time Off (PTO) accrual beginning on day one, with up to 20 days of PTO in the first year.