Clinical Associate
Abbott · Richmond, VA · 1 mo ago
Customer Service$51k–$101k/yrFull-time
About the role
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Responsibilities
- Provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
- Performs work that involves a high degree of independence.
- Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
- Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.
- Provides clinical and technical support in a hospital setting, utilizing EP technology in the treatment of various cardiac arrhythmias.
- Acts as a clinical interface between the medical community and the business.
- Supports EP Sales Representatives in the following areas:
- Collaborating with sales personnel;
- Facilitating regional training seminars;
- Participating in clinical studies/data collection;
- Troubleshooting;
- Leading/supporting new product in-service trainings and/or demonstrations to physicians, nurses, and sales representatives.
Qualifications
- Bachelor's Degree or equivalent experience.
- Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.
Skills
- Foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
- Thorough command of all EP products, including technical details, software utilization, and capabilities.
- Ability to build and sustain credible clinical relationships with customers and share product expertise.
- Continuous development of engineering, sales and technical skills aligned with the overall territory strategy.
- Staying up-to-date on the latest industry developments, regulatory requirements, and maintaining strong knowledge of company and competitor products, market trends, and strategic goals.
- Providing management with feedback on market trends and customer insights to inform strategic decisions and guide next-generation product development.
Benefits
- Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- Ancillary benefits such as tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit.
- Retirement savings plan with a high employer contribution.
- Recognition as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- Recognition as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
Pay
The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.