Clinical Associate
Abbott · Cape Girardeau, MO · Yesterday
Customer Service$51k–$101k/yrFull-time
About the role
Abbott Electrophysiology (EP) is a leader in the field, offering innovative solutions for the treatment of cardiac arrhythmias. This role involves providing clinical and technical support to physicians, health care professionals, patients, and field sales staff, using EP technology.
Responsibilities
- Provides engineering, sales, educational, and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
- Performs work that involves a high degree of independence, identifying and routinely using the most effective, cost-efficient, and best business practices to execute processes.
- Exercises independent judgment in planning, organizing, and performing work; monitors performance and reports status to manager.
- Provides regional EP procedural case coverage in an Electrophysiology lab and/or operating room setting.
- Acts as a clinical interface between the medical community and the business, demonstrating the ability to build and sustain credible clinical relationships with customers and sharing product expertise.
- Supports EP Sales Representatives in collaborating with sales personnel, facilitating regional training seminars, participating in clinical studies/data collection, troubleshooting, and leading/supporting new product in-service trainings and/or demonstrations to physicians, nurses, and sales representatives.
- Continuously develops engineering, sales, and technical skills aligned with the overall territory strategy, learning from senior sales personnel and management.
- Stays up-to-date on the latest industry developments, regulatory requirements, and maintains strong knowledge of company and competitor products, market trends, and strategic goals.
- Provides management with feedback on market trends and customer insights to inform strategic decisions and guide next-generation product development.
Requirements
- Bachelor's Degree or equivalent experience.
- Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.
Qualifications
- Strong foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
- Demonstrates the ability to build and sustain credible clinical relationships with customers and share product expertise.
- Thorough command of all EP products, including technical details, software utilization, and capabilities.
- Ability to troubleshoot and provide support on the safe and effective use of Abbott EP products, including cardiac mapping, diagnostic, and therapy systems.
- Experience in collaborating with sales personnel, facilitating training seminars, participating in clinical studies/data collection, and leading/supporting new product demonstrations.
- Continuous development of engineering, sales, and technical skills aligned with the overall territory strategy.
- Knowledge of the latest industry developments, regulatory requirements, and strong knowledge of company and competitor products, market trends, and strategic goals.
Skills
- Technical proficiency in EP products and systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks.
- Strong problem-solving and analytical skills.
- Effective collaboration and teamwork abilities.
Benefits
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
Pay
The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.
Schedule
Details on the schedule are not specified in the job posting.