Clinical Associate
Abbott · Arlington, VA · 2 days ago
Customer Service$51k–$101k/yrFull-time
About the role
Abbott Electrophysiology (EP) is a leader in the field, offering innovative solutions for the treatment of cardiac arrhythmias. This role involves providing engineering, sales, educational, and technical support to physicians, health care professionals, patients, and field sales staff.
Responsibilities
- Provides engineering, sales, educational, and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
- Identifies and routinely uses the most effective, cost efficient, and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
- Exercises independent judgment in planning, organizing, and performing work; monitors performance and reports status to manager.
- Provides clinical and technical support in a hospital setting, utilizing EP technology in the treatment of various cardiac arrhythmias.
- Acts as a clinical interface between the medical community and the business.
- Supports EP Sales Representatives in collaborating with sales personnel, facilitating regional training seminars, participating in clinical studies/data collection, troubleshooting, and leading/supporting new product in-service trainings and/or demonstrations to physicians, nurses, and sales representatives.
- Continuously develops engineering, sales, and technical skills aligned with the overall territory strategy, including learning from senior sales personnel and management.
- Stays up-to-date on the latest industry developments, regulatory requirements, and maintains strong knowledge of company and competitor products, market trends, and strategic goals.
- Provides management with feedback on market trends and customer insights to inform strategic decisions and guide next-generation product development.
Requirements
- Bachelor's Degree or equivalent experience.
- Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.
Qualifications
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple projects simultaneously.
- Knowledge of cardiac arrhythmias and related treatments.
- Experience with EP technology and procedures.
- Ability to build and sustain credible clinical relationships with customers.
- Proficiency in using Abbott EP products, including cardiac mapping, diagnostic, and therapy systems.
Skills
- Technical proficiency with Abbott EP products.
- Excellent problem-solving and troubleshooting skills.
- Effective communication and presentation skills.
- Strong organizational and time management skills.
- Ability to work effectively in a team environment.
Benefits
Includes career development, free medical coverage, excellent retirement savings plan, tuition reimbursement, and other benefits.
Pay
$50,700.00 – $101,300.00 per year, depending on location.
Schedule
Full-time position.