Clinical Assistant II

About the role

The Clinical Assistant II assists the clinical team to provide efficient workflow and exceptional service, performing or assisting in clinical patient care and medical procedures after appropriate training and competency verification. The role is critical to Solis Mammography, impacting patient care and center profitability. The team emphasizes strong collaboration, compassion and empathy, and innovation toward accessible, integrated, and reliable healthcare. Located at 4820 Medical Center Dr Suite 110, McKinney, TX 75069.

Responsibilities

• Facilitates appropriate patient flow between registration and modalities to ensure proper care is provided in a timely manner
• Chaperones radiologists as needed
• Properly sets up trays for procedures; assists radiologists or technologists with procedures as required
• Proficient in the use of RIS/PACS and Penrad/MagView
• Schedules patients for appropriate follow up and/or additional exams; obtains appropriate orders
• Verifies and/or inputs patient information (demographic, insurance and contact information) into system 100% of the time
• Explains and assists patients with completion of forms on an as needed basis
• Tracks and obtains pathology results for data outcomes reporting
• Scans documents and links to patient medical records on an as needed basis
• Proficient in handling calls for general patient questions, i.e. directions, hours of operation, etc.
• Refers questions regarding medical results to a clinical team member 100% of the time
• Maintains patient confidentiality 100% of the time
• Adheres to attendance policy
• Participates in front office training, as requested
• Performs other duties as assigned
• Can only freeze and print images in ultrasound under the direction of a radiologist who is scanning in the room
• Can explain procedure and act as a witness, but final informed consent is responsibility of the radiologist
• Cannot manage medications; only a radiologist may draw up medications
• Completion of pathology requisitions require radiologist review and confirmation for accuracy
• Bone density examinations may only be performed after written authorization from Solis University Clinical Education Program and is limited by state regulations

Requirements

• High school diploma or equivalent
• Minimum two years’ experience in healthcare or customer service environment preferred
• College coursework or Certified Medical Assistant preferred
• Clinical training and competency verification by Solis Clinical Education Program as required

Skills

• Strong verbal communication and listening skills
• Energetic and flexible
• Manages multiple projects and timelines
• Well organized and detail oriented
• Exhibits