Clinical Assistant / Certified Orthotic Fitter

Hanger, Inc. · LaGrange, GA · 1 mo ago

HealthcareFull-time

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world’s premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger’s Patient Care segment is the largest owner and operator of O&P patient‑care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private‑label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger’s vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

About the Role

The Clinical Aide provides direct support to certified clinicians in delivering orthotic and prosthetic patient‑care services. Under the supervision of a credentialed clinician, this role encompasses patient‑care preparation, technical fabrication and modification of devices, clinical documentation, and inventory management. The Clinical Aide is responsible for executing assigned treatment tasks with precision and attention to detail while maintaining compliance with all safety and regulatory standards.

Responsibilities

Assist certified clinicians in delivering patient‑care services under direct supervision.
Prepare treatment rooms and patients for clinical procedures.
Perform technical fabrication tasks, including making and modifying molds.
Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician.
Fit and provide soft‑goods items to patients; provide alterations and adjustments to soft‑goods items as needed.
Provide orthotics fitting services independently.
Assist with selected patient follow‑up care under clinician direction.
Complete and maintain accurate, timely documentation of all patient care provided.
Communicate patient information and care outcomes to the supervising clinician.
Ensure all patient procedures comply with clinical protocols and standards.
Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials.
Contact and coordinate with vendors to order necessary materials and supplies.
Maintain a clean, safe, and orderly work environment.
Adhere to all safety regulations, including compliance with Medicare, other governmental regulations, blood‑borne pathogen standards, and OSHA requirements.

Qualifications

High School Diploma or GED required.
1 year of experience in a customer‑service or patient‑facing role.
Preference for allied‑health professionals (PTA, OTA, athletic trainer, etc.).
Must have, or be eligible to obtain, a valid driver’s license and meet Hanger’s Motor Vehicle Safety Policy standards.
If holding a recognized allied‑health license or certification (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer), may be supervised under indirect supervision.
Willingness to verify all clinical activities with certified clinical personnel.
Ability to follow written and verbal directions.
Hand skills necessary to use laboratory tools safely and effectively.
Knowledge of biomechanical principles.
Good interpersonal, oral, and written communication skills for reporting information to patients and staff.
Effective organizational skills and ability to prioritize and plan to meet deadlines.
Ability to work effectively as a team member.
Act with integrity, honesty, transparency, and respect in all relationships.
Keep the patient at the center of everything you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes and calibrate work processes for outstanding results.

Benefits