Clinical Assessor

About the role

The Clinical Assessor is responsible for assessing potential clients to determine their appropriateness for services provided by the organization. This role involves close collaboration with Social Workers and others to ensure consistency and adherence to appropriate processes and procedures for optimal client outcomes. This is a full-time, in-office position.

Responsibilities

• Oversee the implementation of healthcare management services for policies and procedures in accordance with applicable regulatory and accreditation standards (e.g., DBHDS, state and federal standards and mandates as applicable).
• Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution, and critical thinking.
• Complete intakes, assessments, treatment plans, service authorizations, and schedule/assign employees to clients; follow up on work results and progress regarding client’s goals.
• Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care.
• Develop/assist in development and/or review of new training content.
• Collaborate/deliver inter- and intra-departmental training sessions.
• Protect the confidentiality of member information and adhere to company policies regarding confidentiality.
• Manage resources responsible for identification of members, development and implementation of treatment plans, enhancement of medical appropriateness and quality of care, and monitoring, evaluating, and documenting of care via client assessments, service authorizations, continued stays, etc.
• Develop treatment plans.
• Assess developmental needs and collaborate with others to identify and implement action plans that support the development of high-performing teams.
• Establish an environment and work style that promotes teamwork, cross-product integration, and continuum of care thinking that results in strong performance.
• Demonstrate the ability to serve as a model change agent and lead change efforts.
• Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance when needed.
• Accountable for maintaining, obtaining, and completing all documentation required for a client to receive services.
• Drive frequently to hospitals and other locations to assess new clients on a daily basis.
• Conduct audits.

Qualifications

• Master’s Degree or PhD in the Behavioral Health/Social Services field.
• Must be registered or eligible for registry with Virginia Board of Counseling.
• Meet Virginia State criteria for LMHP/LMHP-E.
• Ability to work effectively under pressure and temporary increases to workload.
• Proficiency with computer skills and the Microsoft Office suite.
• Strong organizational skills and timely follow-up to manage complex tasks associated with providing services to multi-system involved youth/adult and their families (e.g., schools, juvenile/adult rehabilitation, children’s administration, Department of Developmental Disabilities, hospitals).
• Solid communication (written and oral), collaboration, and intervention skills.
• Ability to effectively and respectfully resolve conflicts.
• Proven ability to work successfully in a multi-cultural/multi-ethnic environment.
• Ability to balance competing demands and maintain effective working relationships with staff, participants, volunteers, collaborators, and the general public.

Working Conditions

• Must be able to access clients at many locations and places frequented by clients, such as psychiatric facilities and hospitals.
• Position does not reimburse for mileage, fuel, or tolls.
• Position requires working a schedule which includes some weekends and being on call.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance