Clinical Applications Specialist- Cardiovascular Ultrasound

About the role

As the Cardiovascular Ultrasound (CVUS) Clinical Application Specialist, you will deliver clinical and operational expertise by providing excellent education and training support for the CVUS product portfolio to clinical end-users. Clinical experts facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Responsibilities

• Territory will be Minnesota, North Dakota, & South Dakota
• Serve as a subject matter expert (Ultrasound) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Advance new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (Ultrasound) and ongoing training needs.
• Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.
• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.
• Penetrate competitive accounts and communicate current market intelligence