Clinical Applications Consultant - Acute Care Diagnostics - New York City/Long Island Territory

Responsibilities

• Performs Werfen instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM).
• Captures the instrument go-live process with internal and customer stakeholders.
• Within their assigned territory installed base, responsible for ensuring total customer satisfaction and base maintenance.
• Responsible for customer clinical & technical support and education.
• Instructs customer on proper operation and clinical utilization of Werfen products.
• Achieves and maintains a high level of competency in technical knowledge of Werfen products and services.
• Strives to achieve similar competency regarding competitive systems.
• Achieves/maintains a comprehensive knowledge of regulatory requirements.
• Identifies opportunities to further penetrate current Werfen installed base and grow revenue within assigned accounts.
• May assist Sales Consultant with lead generation through pre and post-sales support.
• Performs product demonstrations.
• Participates in seminars, workshops and convention exhibit activities as requested by Management.
• Develops/ maintains an account list and calls on each according to required frequencies.
• Maintains aspects of Werfen Customer Databases and Property Accountability Documents.
• Manages and controls personal travel and expense budget.
• Prepares forecasts and other monthly reports as required by management.
• Complies with all regulatory (including ISO) mandated policies, procedures and work.

Qualifications

• Education: Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required. Bachelor’s degree preferred.
• Experience: Minimum of 2-3 years’ work experience in a lab or clinical setting.
• Additional Skills/Knowledge: Strong computer skills (Word, Excel and PowerPoint); Fluency in English required; International Mobility Required: No; Travel Requirements: Approximately 80% of time.

Pay

The annual base salary range for this role is currently $90,000 to $120,000. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.

Schedule

This role requires approximately 80% of time traveling to customer hospital/lab sites throughout the New York territory.