Clinical Applications Analyst – FT

Primary Duties

• Create and maintain user access for clinical applications for all departments.
• Create and maintain education for end users.
• Affix maintenance of all clinical applications including building user accounts, monitoring queues, correcting and filing failed documents.
• Optimize the EMR to meet the ongoing needs of patient care and meet regulatory requirements.
• Provide on-call support for clinical applications/systems.
• Provide technical support and end-user training for clinical applications/systems.
• Maintain current knowledge of health reform initiatives, HIPAA compliance and patient care as they pertain to clinical application/system needs.
• Monitor and report on project activities and report on status within published timelines.
• Review documentation release(s) by software developers to keep apprised of changes and upcoming developments in software applications.
• Communicate any software problems and issues to the software development and support teams.
• Prepare complex program, system and user documentation for enhancements.
• Perform complex analysis and troubleshooting for various clinical applications.
• Provide technical support and end-user training for EMR, PACS systems and other clinical applications.
• Explain technical material in an understandable manner to less technically proficient users.
• Manage 3rd party Vendors to contractual obligations and escalate issues as needed.

Qualifications/Specifications

• Education: Bachelor’s degree or equivalent professional-level experience preferred.
• Licenses/Certifications: None required.
• Experience: Minimum of two years’ experience developing, supporting, maintaining and/or administering information systems. Experience with clinical electronic medical records preferred.