Clinical Application Administrator – Imaging

About the Role

We are seeking qualified and focused individuals for a vital role in our Core Lab department. The Clinical Application Support position works closely with different teams to identify technical and user support issues of our internal software applications. This role assists in troubleshooting, problem resolution, and end-user training, while collaborating with software engineers and IT infrastructure to provide exceptional support for both internal and external users.

Responsibilities

• Act as a liaison between end users and application development teams while maintaining the interests of end users.
• Perform Medical Imaging commercial off-the-shelf applications maintenance, testing, and validation.
• Develop and implement approaches for the use of software applications as they apply to individual users and study teams.
• Create and maintain test cases, test plans, and other documentation for projects.
• Ensure medical imaging system design, interface functionality, and clinical processes are coordinated and functioning effectively.
• Deliver hands-on training for medical imaging applications to internal and external users.
• Write SQL queries to interact with reporting databases when setting up data feeds and integrations.
• Perform other system-related tasks to meet company objectives.

Requirements

• Bachelor's degree in Information Systems (or a related field) or Life Sciences and 3 years of experience in the clinical research industry or 3 years of experience as a system administrator in a healthcare field.
• Good organizational skills, attention to detail, flexibility, and strong communication skills.
• Ability to interact with staff and external users from multiple countries.
• Must be able to work concurrently on several projects, each with specific requirements that may differ from project to project.
• Competent in installation and troubleshooting of software.
• Demonstrated ability to learn new technologies/applications.
• Familiar with the field’s concepts, practices, and procedures.

Experience in the regulated healthcare industry is a plus.

Benefits

• Competitive compensation programs that recognize and reward performance.
• Comprehensive health, wellness, retirement, and PTO benefits.
• Office-based culture with occasional work-from-home flexibility for eligible positions after training.
• Company-sponsored social events and intramural sports.

About the Company

Medpace is a full-service clinical contract research organization (CRO) providing phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across major therapeutic areas, including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Work Environment

• Purpose-Driven Work: Collaborate with physicians, scientists, and industry-leading experts committed to advancing medical therapeutics through clinical research excellence.
• Collaborative Culture: Contribute to an interactive team environment that empowers decision-making, creative thinking, and continuous learning through open communication and mutual trust.
• Leadership: Accessible and approachable leadership throughout Medpace.
• Continuous Growth & Development:
  • Office-based environment with on-site mentors.
  • Defined career paths with clear advancement opportunities.
  • Industry-renowned onboarding and training programs designed to accelerate professional development.
  • Ongoing training and continuous learning opportunities throughout your career.
  • An environment that encourages employees to influence change, contribute ideas, and grow quickly.
• Cincinnati Headquarters Experience:
  • A modern corporate campus designed to support collaboration and productivity.
  • Multiple on-site dining options in the heart of Madison Square.
  • Free on-site parking.
  • Convenient access to on-site 24-7 fitness and wellness facilities.