Clinical Advisor

Job Description

The Clinical Advisor at Ross University School of Medicine is responsible for placing medical clinical students into track core programs and elective clinical clerkships at AOA or ACGME approved clinical training sites, ensuring they meet the University's requirements and comply with state and federal regulations for licensure and residency.

• Provides valuable customer service to medical students via telephone and emails.
• Schedules track programs and elective rotations to ensure students meet graduation requirements.
• Advises students on developing outcomes for medical residency applications.
• Schedules students for clinical rotations using the SCT Banner system.
• Maintains a database of medical rotations and clerkship inventory.
• Develops and keeps current a cross-reference database of affiliated and non-affiliated hospitals.
• Provides quality advisement on licensure and residency requirements.
• Ensures adequate phone coverage and meets response time metrics for written and phone communication.
• Serves as a student advocate and assists with resolving student problems.
• Participates in accessing and using key reports and system tools.
• Documents procedures, shares knowledge, and creates standards.
• Takes professional development courses and stays updated with industry literature.
• Completes other duties as assigned.

Qualifications

• Bachelor's Degree Required.
• Relevant experience in education or a heavy volume customer service field may substitute for the bachelor’s degree requirement.
• 1-year prior experience in education or a field related to counseling or customer service preferred.
• Solid computer skills with Microsoft Office Suite, Internet applications, database software, SalesForce, and SCT Banner highly desirable.
• Familiarity with NBME, ECFMG/USMLE guidelines and other pertinent policies and procedures necessary for licensure of international medical graduates (IMGs) desirable.
• Writes and speaks professionally; presents information clearly to students, administrators, peers, and stakeholders.
• Demonstrated ability to work independently and as part of a team.
• Excellent negotiation and decision-making skills.
• Develops and adheres to timelines; ability to organize and prioritize tasks.
• Demonstrates a professional image reflected in behavior, maturity, and integrity.
• Able to learn quickly and be a team player.

Additional Information

The expected salary range for this position is between $17.15 and $28.18. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life, and disability insurance.
• 401k Retirement Program + 6% employer match.
• 15 Days of Paid Vacation Days each Calendar Year.
• 12 Paid Holidays + 2 floating holidays.

For more information related to our benefits, please visit: https://careers.covista.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation.