Clinical Administrative Assistant
About the role
A Clinical Administrative Assistant is a vital, hands-on member of the care team who works directly with patients and providers in clinics, hospitals, and specialty practices. This role offers real-life clinical exposure, mentorship, and physician shadowing, preparing you for paid, patient-facing clinical experience before medical, nursing, or PA school.
Responsibilities
- Maintain efficient patient flow
- Ensures proper preparations for patient visit
- Prepares pertinent information needed for patient visits
- Schedules appointments
- Answers phones, triages phone calls
- Communicates between administrative team, clinical staff, and providers
- Diagnostic staff, patient assistant team, security staff, and providers
- Communicates and explains required forms and paperwork required at check in
- Verifies active insurance, in/out of network eligibility, and authorizations
- Collects copays, coinsurance, and outstanding balances
- Adheres to and explains financial policy to patients as needed
- Verifies, enters, and updates patient demographic information
- Connects patients with delinquent accounts to patient representatives to set up financial agreements and answers billing questions
- Manages physicians' calendars, schedules meetings
- Maintains and updates physicians CVs
- Maintains and updates expiration dates related to licensure, certifications, dues, and subscription renewals for assigned faculty
- Collaborates in coordinating business travel arrangements, managing itineraries, registration to conferences, etc.
- Facilitates specialized activities, events, and projects
- Initiates purchasing requests for food, supplies, or equipment as needed
- Keeps management informed of high-risk situations
- Maintains HIPAA compliance
- Opens/closes the practice for the day
Requirements
- High school diploma or equivalent
- At least 18 years old and authorized to work in the U.S.
- Proof of vaccinations (may be required)
- Fluent in English (reading, writing, speaking)
- Strong listening and communication skills
- Flexible schedule availability
- Ability to stand, sit, and use a computer for several hours a day
- Access to a laptop (you’ll be provided one after training but need your own for training)
Qualifications
No experience required — we’ll train you!
Skills
- Excellent organizational and multitasking skills
- Strong attention to detail
- Effective communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Basic understanding of medical terminology and HIPAA regulations
Benefits
- No experience required — we’ll train you!
- Paid training through Scribe University and hands-on clinical instruction
- Real life clinical exposure, mentorship, and physician shadowing
- Full-time and part-time roles available
- Opportunities for career growth and advancement
- Tuition discount programs
- Health, Dental, Vision, PTO and 401k (for full-time employees only)
Pay
$17.25 per hour, depending on qualifications, experience, and geographic location.
Schedule
Compensation range varies depending on experience, location, and state.
Company Culture
We are committed to fostering a diverse, equitable, and inclusive environment where all employees feel valued and supported. Learn more about our DEI mission and culture.
Contact Us
If you have any questions or would like to learn more about this opportunity, please visit our website or connect with us on social media.