Clinical Account Specialist, Daytona Beach, FL

About the role

Ionis Pharmaceuticals is seeking a Clinical Account Specialist (CAS) for a field-based role in Daytona Beach, FL. This position supports the launch and growth of Ionis’s first wholly owned commercial product as its indication expands from Familial Chylomicronemia Syndrome (FCS) to severe hypertriglyceridemia (SHTG). The CAS will engage key customers, identify opportunities to improve patient care, and build partnerships across the healthcare ecosystem to drive performance and advance Ionis’s goals.

Responsibilities

• Understand the unique objectives and needs of each customer to improve patient outcomes by building and leveraging networks and relationships in the local healthcare system.
• Develop and execute effective business plans to meet customer and Ionis goals, collaborating with cross-functional teams.
• Customer Engagement and Experience:
  • Educate healthcare providers (HCPs) and office staff on sHTG disease state awareness, diagnostic pathways, and treatment prioritization.
  • Create a positive prescribing experience through value-added resources, support materials, and programs.
  • Participate in conferences, congresses, and scientific meetings to educate HCPs on sHTG disease state and treatment.
• Market Knowledge:
  • Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales and strategy.
  • Understand local referral networks, including primary and secondary treaters, and referral patterns for sHTG patients.
  • Identify, validate, and document potential HCPs treating sHTG patients to inform commercial strategy.
• Account Planning:
  • Execute brand strategic plans by developing customer-focused territory and account plans to maximize business opportunities.
  • Build insight-driven tactics by understanding brand requirements and anticipating the needs of key customers, including Endocrinologists, Cardiologists, and targeted PCPs.
  • Adjust strategies to meet business goals in an assigned region through territory insights.
  • Develop strategic account plans in conjunction with field and brand leadership to engage accounts based on customer needs.
• Training:
  • Participate in field meetings and training programs to understand brand messaging, sHTG disease state, and customer engagement tactics.
  • Certify on approved label, compliance training, and all applicable customer engagement policies.
  • Adhere to the company’s mission, vision, policies, and Ionis Code of Ethics and Business Conduct.
• Teamwork:
  • Partner with cross-functional teammates to address customer needs and ensure a high standard of patient experience in a compliant manner.
  • Share learnings from customer engagement activities with field team members and leadership.
  • Leverage platforms and technology to compliantly engage customers through multiple channels.
  • Collaborate on accounts with patients seen by multiple specialties in different geographies.

Requirements

• Bachelor’s Degree.
• 5+ years of experience in pharmaceutical sales, with expertise in:
  • New product launches.
  • Account-based selling.
  • HCP and IDN engagement.
  • Cross-functional field team coordination.
• Prior experience independently managing a sales territory.
• Background in cardiology, endocrinology, or other sub-specialties treating FCS patients.
• Injectable experience preferred.
• Familiarity with treating cardiometabolic and lipid-related diseases such as severe hypertriglyceridemia (sHTG).
• Established relationships with key opinion leaders (KOLs) and major accounts.
• Ability to analyze market data and develop territory strategies.
• Record of navigating complex accounts and aligning solutions with patient needs.
• Strong clinical knowledge and commitment to addressing patient needs.

Benefits

Ionis offers an excellent benefits package. For more details, visit Ionis Benefits.

Pay

The pay scale for this position is $140,000 to $160,000.