Clinical Account Representative, CardioMEMS - New Jersey

About the role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Working at Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to career development with an international company where you can grow the career you dream of; employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year; an excellent retirement savings plan with high employer contribution; tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree; Abbott is recognized as a great place to work in dozens of countries and named one of the most admired companies in the world by Fortune; and recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives. The Clinical Account Representative (CAR) supports the growth of CardioMEMS by driving utilization, supporting key accounts, and delivering education and technical support. This is a sales‑forward role focused on account development, workflow optimization, and expanding access to the therapy. The CAR operates at the intersection of clinical expertise, relationship management, and commercial execution, ensuring that CardioMEMS is successfully integrated into heart failure care pathways and delivers measurable patient and economic value.

with all items? Could separate subheadings but not required. We'll just list all responsibilities as
• . Let's extract each bullet: Sales & Customer Engagement: - Serve as the primary point of contact for high‑volume, established accounts, ensuring seamless onboarding and patient monitoring workflows. - Achieve assigned sales and utilization targets within defined accounts. - Execute actionable quarterly business plans with clear activity goals and growth drivers. - Conduct routine account check‑ins to review program performance, identify barriers, and uncover new opportunities. - Deliver product demonstrations and participate in educational meetings to drive adoption and expand utilization. - Provide competitive insights, including customer feedback and market intelligence. - Provide coverage for Territory Managers during PTO, meetings, and peak demand periods. Account Management: - Maintain CRM documentation for key accounts, including activity notes, opportunities, and follow‑ups. - Build and sustain strong relationships with physicians, APPs, HF clinics, and administrators. - Conduct quarterly account reviews in collaboration with Territory Manager to support program health, patient volume trends, and operational needs. - Support the execution of workflow optimizations to improve patient identification, onboarding, and monitoring processes. Technical & Clinical Support: - Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating as needed. - Offer procedural case support occasionally for broader territory, focusing on priority accounts. - Support training and education for new clinical staff, HF clinics, and administrators. - Participate in product in‑services and support clinical data collection as needed. - Continue developing strong product, HF, and CardioMEMS competency. Compliance & Collaboration: - Adhere to all FDA, regulatory, and company quality requirements. - Maintain accurate documentation of sales activities, account plans, expenses, and clinical interactions. - Collaborate effectively with Territory Managers, Marketing, Professional Education, Clinical Specialists, and sales leadership. - Maintain professional, compliant, and positive communication with all hospital and internal stakeholders. Now Requirements: Required EDUCATION AND EXPERIENCE YOU’LL BRING list: - Bachelor’s degree (Business, Life Sciences, Engineering, or related). - Experience: 2-4 years in medical device or healthcare (inside or field). - Demonstrates consultative selling skills, including uncovering needs, asking strategic questions, and positioning solutions that drive utilization growth. - Track record of ≥100% to goal in the most recent performance year. - Account-facing experience with clinicians and administrators (e.g., HF clinics, service line leaders). - Proficiency with CRM (Salesforce preferred), Excel/analytics, and PowerPoint. - Comfortable delivering clinical/technical presentations to audiences of 10–50 stakeholders. Preferred Knowledge (maybe Qualifications/Skills): - Knowledge of reimbursement landscape and payment pathways (highly preferred). - Experience at top MedTech organizations (highly preferred). - 1-2 years of commercial experience. - Experience in Cardiology/HF/EP/Structural Heart or remote monitoring. - Prior involvement in value analysis or committee‑based selling. - Familiarity with Cath lab/OR workflows; basic procedural support experience. We could put these under Qualifications (preferred) and Skills (maybe combine). But we have both Required and Preferred. We'll make Requirements for required, Qualifications for preferred, Skills maybe extracted from required (consultative selling, CRM proficiency, delivering presentations). However we already have those in Required. To avoid duplication, we could put Skills under Required? But instruction: use headings for those categories if content exists. We have content for Requirements (required), Qualifications (preferred), Skills (maybe we can list specific skills like consultative selling, CRM proficiency, presentation skills). However those are already in Required. Could still list them under Skills as well but that would duplicate. Better to treat Required as Requirements, Preferred as Qualifications, and maybe Skills not needed separately. But we need to decide. We have content for Skills: consultative selling skills, CRM proficiency, delivering presentations. Those are in Required. Could move them to Skills and keep Requirements focused on education/experience. But then we would lose some details if we remove from Requirements. We need to preserve all substantive info; we can duplicate? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is not prohibited but might be redundant. Safer to keep them where they appear; we can have Requirements include education/experience and also those skill statements. Then we can have Qualifications for preferred. Skills section maybe not needed; we can omit if no distinct content beyond what's already covered. But we need to include a section only when posting has real, specific content for it. If we don't have distinct skills beyond those already captured, we could omit Skills heading. However we have explicit skill statements; they are part of Required. Could still create Skills heading and list them, but then we would be duplicating content from Requirements. That might be okay but could be considered redundant. The instruction didn't forbid duplication, but said preserve ALL substantive information; duplication preserves but may be considered extra. I'd rather not duplicate; we can put skill statements under Requirements and not have separate Skills. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Check Benefits: we have the paragraph about career development, free medical coverage, retirement savings, tuition reimbursement, Freedom 2 Save, FreeU education benefit, recognition as great place to work, admired by Fortune, best big companies to work for, best place for diversity, working mothers, female executives, scientists. We'll put those as
  items. Pay: The base pay for this position is $68,000.00 – $136,000.00. In specific locations, the pay range may vary from the range posted. We'll put that as

  . Now ensure we removed boilerplate: EEO, Equal Opportunity Employer, Apply Now, Learn more about our health and benefits (we used that content but we removed the link? We kept the description but removed the URL and "Apply Now". The sentence: "Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives : www.abbottbenefits.com". We extracted benefits but