Clinical Account Manager

Role Overview

The Clinical Account Manager (CAM) serves as a trusted clinical and strategic resource for Insightec’s hospital and physician customers. This role is responsible for supporting the long-term success of MRgFUS programs by fostering strong clinical relationships, helping our sites to optimize operational workflows, and aligning with institutional goals.

Key Responsibilities

• Patient-Centered Clinical Partnership
• Champion a patient-first mindset supporting safe, effective, and expanded access to MRgFUS.
• Collaborate with physicians, clinical teams, and administrators to support excellent patient outcomes.
• Serve as a clinical expert and trusted advisor on MRgFUS workflows, patient selection based on approved labelling, and best practices.
• Accounts & Program Development
• Support the development, implementation and sustainability of MRgFUS programs.
• Identify barriers to patient access and educate sites on solutions.
• Affiliate with growing program awareness.
• Develop and execute strategic account plans that align with institutional priorities and clinical goals.
• Monitor program implementation and share insights to support development.
• Influential Leadership & Internal Collaboration
• Lead internal account teams through influence, coordination, and shared accountability.
• Communicate proactively and clearly with internal and external stakeholders to ensure alignment and transparency.
• Proactively identify risks and opportunities.
• Operational Excellence & Integrity
• Demonstrate strong organization and administrative excellence.
• Maintain accurate documentation, reporting, and account records.
• Represent Insightec with the highest level of professionalism, clinical credibility, and ethical integrity.
• Stay current on Insightec’s product portfolio, clinical data, and industry trends.
• Comply with all company policies, regulatory standards, and quality protocols.
• Gather and relay feedback from clinicians to inform product and process improvements.
• Monitor market developments and trends.

Qualifications

• Bachelor’s degree
• 5-7 years of customer-facing medical device experience (neuro and/or radiology preferred)
• Exceptional communication skills
• Strong work ethic, organization, and accountability
• Strong commercial instincts
• Experience building or scaling new programs, service lines or markets
• Experience with executive-level hospital engagement
• Travel: 50% minimum.