Jobs · Business Development

Clinical Account Manager

INSIGHTEC · Boston, MA · 3 mo ago
RemoteRemoteBusiness DevelopmentFull-time

Role Overview

The Clinical Account Manager (CAM) serves as a trusted clinical and strategic resource for Insightec’s hospital and physician customers. This role is responsible for supporting the long-term success of MRgFUS programs by fostering strong clinical relationships, helping our sites to optimize operational workflows, and aligning with institutional goals.

Key Responsibilities

  • Champion a patient-first mindset supporting safe, effective, and expanded access to MRgFUS.

  • Collaborate with physicians, clinical teams, and administrators to support excellent patient outcomes.

  • Serve as a clinical expert and trusted advisor on MRgFUS workflows, patient selection based on approved labelling, and best practices.

  • Support the development, implementation and sustainability of MRgFUS programs.

  • Identify barriers to patient access and educate sites on solutions.

  • Assist with growing program awareness.

  • Develop and execute strategic account plans that align with institutional priorities and clinical goals.

  • Monitor program implementation and share insights to support development.

  • Lead internal account teams through influence, coordination, and shared accountability.

  • Communicate proactively and clearly with internal and external stakeholders to ensure alignment and transparency.

  • Proactively identify risks and opportunities.

  • Demonstrate strong organization and administrative excellence.

  • Maintain accurate documentation, reporting, and account records.

  • Represent Insightec with the highest level of professionalism, clinical credibility, and ethical integrity.

  • Stay current on Insightec’s product portfolio, clinical data, and industry trends.

  • Comply with all company policies, regulatory standards, and quality protocols.

  • Gather and relay feedback from clinicians to inform product and process improvements.

  • Monitor market developments and trends.

Qualifications

  • Bachelor’s degree

  • 5-7 years of customer-facing medical device experience (neuro and/or radiology preferred)

  • Exceptional communication skills

  • Strong work ethic, organization, and accountability

  • Strong commercial instincts

  • Experience building or scaling new programs, service lines or markets

  • Travel: 50% minimum

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