Clinic Sales & Experience Manager

About the Role

Located in Nashville (Hendersonville), TN, Milan Laser Hair Removal is seeking a results‑driven Sales Manager to convert qualified leads into clients, drive clinic revenue, and coach a high‑performing sales team. The role is consultative—no cold calling or prospecting is required—as Milan provides a steady flow of qualified leads, marketing support, and a proven sales process. You will shape client experiences, foster team growth, and leverage data‑driven insights to sustain business expansion.

Responsibilities

• Successfully execute established sales processes to achieve robust revenue targets.
• Manage all aspects of the sales cycle—including consulting, closing, and customer retention.
• Continuously analyze sales data and KPIs (lead conversion, sold percentage, revenue, etc.) to identify opportunities and areas for improvement.
• Deliver engaging product consultations to convert leads to clients while educating them on laser hair removal.
• Promote treatment packages through persuasive sales techniques and value propositions.
• Proactively seek client reviews and referrals.
• Utilize financing options to ensure sales excellence.
• Coach and develop team members to achieve sales goals and foster a positive work environment.
• Foster strong customer relationships by delivering world‑class customer service.
• Assist clients with questions or concerns about treatments.
• Maintain discretion with confidential information.
• Utilize various computer systems and software to manage day‑to‑day operations, scheduling, and tracking sales performance.

Requirements

• 2+ years of experience in a consultative sales environment.
• Proven track record of exceeding established sales goals and leading top‑performing teams.
• Exceptional consultative selling, negotiation, and closing abilities.
• Strategic thinking with the ability to anticipate client needs and provide proactive recommendations.
• Ability to mentor and manage a team of two to five employees to peak performance.
• Strong communication and presentation skills, both written and verbal.
• Strong active listening skills.
• Comfortable using various computer systems and software.
• High school diploma or GED equivalency; Bachelor’s degree preferred.

Benefits

• Full benefits package upon hire, including free laser hair removal.
• Medical, dental, vision, disability, and life insurance within 30 days.
• Paid time off starting immediately.
• Six paid holidays per year.
• 401(k) retirement plan with vested employer match.
• Career advancement opportunities.
• Supportive culture where leadership cares about each employee.

Pay

On‑track earnings of $75,000–$95,000 in the first year, with uncapped earning potential.