Clinic Office Assistant - Ozark

About the role

CoxHealth Center Ozark, located at 5100 N. Towne Centre Drive, Ozark, Missouri 65721, is part of Department 1209 Primary Care Ozark. CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas, operating six hospitals, five emergency rooms, and over 80 clinics. The organization has been recognized for workplace excellence, including being named one of Modern Healthcare’s Best Places to Work five times, one of America’s Greatest Workplaces (including Greatest Workplaces in Healthcare 2025‑2026, Greatest Workplaces for Women 2023‑2024, and Greatest Workplaces for Diversity 2024) by Newsweek and Plant‑A Insights Group, acknowledged by Forbes as one of the Best Employers for New Grads, and listed among Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Responsibilities

• Provide a variety of clerical and filing duties in the clinic office setting.
• Perform photocopying, faxing, and filing.
• Maintain and transport medical records.
• Answer the telephone.
• Enter data into computer systems.
• Handle other duties as assigned.
• Apply knowledge of insurance managed care requirements, practice management systems, and electronic medical records where applicable.
• Understand how ICD and CPT coding affect reimbursement from third‑party payers.
• Perform billing, collection, and charge entry functions as assigned.
• Demonstrate customer service, team building, and leadership skills.

Requirements

• Education: High School Diploma or Equivalent (required).
• Experience: No prior experience required (required); 1‑2 years of previous medical office experience preferred.
• Age: Must be 17 years of age or older.

Qualifications

• Knowledgeable of insurance managed care requirements, practice management systems, and electronic medical records where applicable.
• Understanding of how ICD and CPT coding affect reimbursement from third‑party payers.

Skills

• Excellent verbal and written communication skills.
• Able to work independently and collaboratively in teams.
• Proficient computer skills.

Benefits

• Medical insurance.
• Vision insurance.
• Dental insurance.
• Retirement plan with employer match.
• Additional benefits (available for employees working 20+ hours per week).

Schedule

40 hours per week, 8:30 AM – 5:00 PM, Day Shift.