Clinic Nurse RN

About the role

Children’s Wisconsin is affiliated with the #4 children’s hospital in the country (according to Parents magazine) and operates pediatric and primary care offices across southeast Wisconsin. Our clinics are staffed by board-certified pediatricians and behavioral health clinicians, and we emphasize population health, community involvement, and wellness programs for children and families.

Responsibilities

• Telephone triage and responses to patient messages via MyChart
• Processing clinical paperwork and completing prior authorizations
• Providing in-person and telephonic patient and family education
• Supporting clinic flow by serving as a medical assistant when needed
• Adhering to Children’s Wisconsin and Children’s Medical Group policies, procedures, and standards
• Maintaining HIPAA compliance and ensuring confidentiality
• Coordinating care with other disciplines and notifying providers of patients needing immediate assistance
• Documenting care in accordance with organizational nursing standards
• Adapting to changing work assignments and schedules

Requirements

• Graduate of an accredited school of nursing
• Current Wisconsin RN license
• BLS-Basic Life Support Healthcare Provider certification (American Heart Association/American Red Cross/National Safety Council)
• 2+ years of experience in a primary care or urgent care setting, preferably with pediatric patients
• Preferred: triage experience in a clinical pediatric setting

Skills

• Strong interpersonal skills for effective interaction with patients, families, providers, and the health care team
• Excellent organization, delegation, and communication skills
• Analytical decision-making and critical thinking to assess complex patient conditions
• Ability to synthesize multiple sources of information to support patient care
• Cultural competence when working with diverse patient populations

Schedule

• 32 hours per week
• Monday: 9:00 am – 3:00 pm
• Tuesday: 7:00 am – 5:30 pm
• Wednesday: 7:00 am – 5:30 pm
• Thursday: 9:00 am – 3:00 pm
• Friday: Off
• Schedule is subject to change based on clinic needs