Clinic Manager

Job Summary

Your Experience Matters
At Community Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Essential Functions

• Administrative leader for assigned practice or practices who is responsible for implementing the organizational and departmental mission, values, and goals.
• Provides daily oversight of operational and patient care and throughput management.
• Works to continually refine operational efficiency and effectiveness.
• Develops and implements new office procedures as necessary to improve office flow and overall operations.
• Manages the daily operations of assigned practice or practices, including staff scheduling, cash reconciliation, charge entry, and operational checks and balances.
• Responsible for training and orientation functions that are employee-centered, competency-based and timely.
• Administers performance reviews, quality improvement programs, professional development for staff, and prepares and maintains regulatory requirements.
• Responsible for aspects of staff management, departmental management, and for creating a professional practice environment that focuses on the customer.
• Reviews operational budget and expenditures and works to ensure the practice stays within the budget parameters.
• Works collaboratively to develop and implement policies and procedures to comply with rules, regulations, state and federal law; ensures practice(s) align to support quality patient care and outcomes.
• Ensures staff meet required policies, competencies, and/or certifications to work in department.
• Accountable for improvement of the patient experience and scores and ensure safety measures are in place for patients and the department.
• Attends leadership, medical group leadership, applicable service line, and departmental meetings as required.
• Collaborates with internal customers including team members, physicians, advanced practitioners, diagnostic service, quality, IT to improve operational efficiency, ease of access, patient flow, experience, and quality of care.
• Communicates the above to the staff and other members of the healthcare and administrative teams.
• Performs other duties as assigned.

Qualifications & Requirements

• Bachelor's degree in business, healthcare (or related field) required.
• Minimum Work Experience: Five years of clinic practice experience in private or integrated system environment preferred.
• Successful progression of leadership skills and accountability.
• Demonstrated ability to communicate in a professional and respectful manner with employees, patients, physicians, vendors, and outside contacts.
• Able to effectively complete assigned work while experiencing multiple interruptions.
• Able to manage complex and multiple tasks within assigned time period.
• Demonstrated ability to work independently with minimal direction, perform detailed assignments, and project management.
• Must be able to compile, analyze practice operational, financial, and metric information with accuracy.
• Maintain confidential information.