Clinic Director

About the Role

The Clinical Director is a senior clinical leader who oversees and manages the operations and administrative functions of their clinic. This role directly supervises, mentors, and coaches clinicians while ensuring high-quality, effective services for clients and families. The Clinical Director ensures consistent implementation and effective management of clinical policies, procedures, and best practices.

Responsibilities

• Demonstrate Caravel’s key leadership skills: Positive Attitude, Integrity, Accountability, Developing & Motivating Others, Fostering Teamwork, Effective Communication, and Strategic Thinking.
• Lead and manage the clinical team, including scheduling, coaching, development, and mentoring of clinicians (e.g., Lead BCBAs, BCBAs, Senior Therapists).
• Provide guidance, manage performance, and address employee relations proactively.
• Develop and communicate clinical team objectives, performance standards, and complete/approve performance evaluations.
• Oversee compensation review processes, including promotions and pay raises.
• Ensure appropriate staffing levels based on client needs; may assign staff to clients or assist with recruitment.
• Oversee all clinical training, including Behavioral Technician, Senior, and Senior Intern Training, and coordinate continuing education.
• Lead clinic meetings with Lead BCBAs and monitor employee turnover and satisfaction.
• Oversee the intake process for new clients and serve as a liaison between clinicians and administrative staff.
• Develop, communicate, and implement policies and procedures to ensure quality service.
• Provide input on policy changes and ensure clinical staff understand and implement policies.
• Devise plans for crisis situations and demonstrate competence in BACB task list skills.
• Oversee client programming using evidence-based ABA strategies (e.g., DTT, NET, PRT, verbal behavior).
• Collaborate with clinical teams to communicate programming recommendations and adjust treatment plans using clinical data.
• Assess and determine changes in the level of care for clients, communicating adjustments to families, staff, and funding sources.
• Complete reports and documentation critical to funding reimbursement and address client/family concerns proactively.
• Interact with external stakeholders (e.g., school staff, medical providers) and participate in IEP meetings as requested.
• Provide training to family members during field visits while maintaining professional boundaries.
• Monitor and oversee clinic spending, staff overtime, productivity, and efficiency reports.
• Market the organization externally through community events, networking, and agency collaborations.

Qualifications

• Education:
  • Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA) with a minimum of 400 hours of hands-on ABA training under a BCBA with at least two years of experience in autism programming, or actively pursuing such certification.
  • Bachelor’s Degree in a human services discipline with at least 2,000 hours of training/supervised experience in behaviorally based therapy models for autism, or
  • Master’s Degree in behavioral sciences with 400 hours of training/supervised experience in behaviorally based therapy models, plus 3,000 hours of training/supervision, and written evidence of training in evidence-based therapy methods.
• Experience: At least five years as a Lead BCBA, Supervisor, or Senior Therapist implementing behaviorally based techniques with children and adolescents, plus proven leadership experience.

Skills and Competencies

• Natural ability to interact with children and strong critical thinking/analytical skills.
• Strategic thinking with the ability to execute and achieve results.
• Energy, creativity, adaptability, and flexibility.
• Self-motivation, excellent organizational and time management skills.
• Proficiency in functional assessments, behavior plans, individualized goals, report writing, and data analysis.
• Strong coaching, mentoring, and leadership skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work with children on the autism spectrum at varying functioning levels.
• Client-centered focus with a commitment to meeting and exceeding expectations.
• Ability to maintain confidentiality, abide by ethical guidelines (e.g., HIPAA, BACB, APA), and represent the organization professionally.
• Strong work ethic and ability to meet scheduling commitments.

Schedule

Expectations are for the employee to work an average of 40 hours per week or more, with consistent and regular attendance required.