Clinic Director

About the Role

The Clinical Director is a senior clinical leader who oversees and manages the operations and administrative functions of their clinic. This role directly supervises, mentors, and coaches clinicians, ensuring high-quality, effective services for clients and families. The Clinical Director ensures consistent implementation and effective management of clinical policies, procedures, and best practices.

Responsibilities

• Demonstrate Caravel’s key leadership skills: Positive Attitude, Integrity, Accountability, Developing & Motivating Others, Fostering Teamwork, Effective Communication, and Strategic Thinking.
• Lead and manage the clinical team, including scheduling, coaching, development, and mentoring of clinicians (e.g., Lead BCBAs, BCBAs, Senior Therapists).
• Provide guidance, manage performance, and address employee relations proactively.
• Develop and communicate clinical team objectives and performance standards.
• Complete and/or approve performance evaluations for Seniors, Senior Interns, BCBAs, and Lead BCBAs.
• Participate in the compensation review process for clinicians, including promotions and pay raises.
• Ensure appropriate staffing levels based on client needs; may assign staff to clients or assist with recruitment.
• Oversee all clinical training, including Behavioral Technician, Senior, and Senior Intern Training, and coordinate continuing education.
• Lead clinic meetings with Lead BCBAs and monitor employee turnover and satisfaction, developing action plans as needed.
• Oversee the intake process for new clients and serve as a liaison between clinicians and administrative staff.
• Develop, communicate, and implement policies and procedures to ensure quality service; solicit and evaluate clinician suggestions.
• Provide input on policy changes and ensure clinical staff are aware of and implement all policies.
• Devise plans for crisis situations and demonstrate competence in skills outlined in the BACB task list.
• Conduct supervisory and program management responsibilities for families in autism treatment, collaborating with Senior Therapists and Senior Interns.
• Establish individualized home-based behavior intervention programs using evidence-based ABA strategies (e.g., DTT, NET, PRT, verbal behavior).
• Ensure compliance with state and insurance guidelines for standards of care.
• Oversee client programming, develop ABA strategies, and address problem behaviors.
• Use Caravel Autism Health’s Qualities of Effective Treatment (QET) and clinical data to adjust treatment programs.
• Assess and determine changes in the level of care for clients, communicating adjustments to families, staff, and funding sources.
• Complete reports and documentation critical to funding reimbursement processes.
• Proactively address client issues and solicit feedback from families to ensure satisfaction.
• Interact with external parties (e.g., school staff, county case management, medical staff) regarding client care.
• Participate in IEP meetings and provide training to family members during field visits.
• Maintain professional boundaries, ethical standards, and HIPAA compliance.
• Monitor clinic spending, approve major expenses, and submit reimbursements.
• Monitor staff overtime, case overages, productivity, and efficiency reports.
• Market the organization externally to drive clinic growth, including coordinating and attending community events and networking.

Requirements

• Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA) with a minimum of 400 hours of hands-on training in providing ABA services to individuals with autism under the supervision of a BCBA with at least two years of experience, or actively pursuing such certification.
• Bachelor’s Degree in a human services discipline and at least 2,000 hours of training or supervised experience in behaviorally based therapy models for children with autism spectrum disorders, or
• Legally authorized to perform psychotherapy with a Master’s Degree in a behavioral science, 400 hours of training or supervised experience in behaviorally based therapy models, and 3,000 hours of training/supervision, with written evidence of training in evidence-based therapy methods.

Qualifications

• At least five years of experience as a Lead BCBA, Supervisor, or Senior Therapist implementing behaviorally based techniques with children and adolescents.
• Proven leadership experience.

Skills

• Natural ability to interact with children and demonstrate critical thinking and analytical skills.
• Strategic thinking with the ability to execute and achieve results.
• Energy, creativity, adaptability, and flexibility.
• Self-motivation, excellent organizational and time management skills.
• Proficiency in functional assessments, skill assessments, behavior plans, individualized goals, and report writing.
• Data analysis, progress measurement, and treatment planning.
• Coaching, mentoring, and leadership skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work with children on the autism spectrum at varying functioning levels.
• Strong client-centered focus and commitment to meeting and exceeding expectations.
• Ability to maintain confidentiality, abide by ethical guidelines, and comply with HIPAA laws.
• Strong work ethic and ability to meet scheduling commitments.

Schedule

Expectations are for the employee to work an average of 40 hours per week or more. Consistent and regular attendance is required.