Clinic Concierge

Responsibilities

• Ensure the maintenance of a safe treatment and working environment.
• Inspect the clinic's interior to ensure that it is presentable, safe, and secure.
• Inspect the clinic's surroundings and parking lot to ensure that it is secure and that no current threat or nuisance exists, as well as ensure that all teammates and patient vehicles are parked in designated spaces.
• Conduct walkthroughs inside and outside of the clinic hourly.
• Monitor and report any illicit activities in and around the clinics.
• Ensure efficient patient pedestrian and vehicular traffic in and around the clinic.
• Assist Clinic Leadership in the oversight of the facility.
• Report all life-threatening situations concerning teammates, patients, and the immediate community.
• Arrive on time for scheduled meetings and training sessions.
• Monitor patient flow and crowd control and general safety of all.
• Ensure knowledge of all applicable laws.
• Assist in clinic drills and inspections (e.g., panic button, evacuation, Cal OSHA (Occupational Safety and Health Administration), fire).
• Engage in crisis management, when necessary.
• Report to the Clinic Manager before departing at the end of the shift.
• Monitor work being done in and around the clinic by third party contractors (e.g., construction, landscaping, janitorial).
• Assist front office as needed to include answering of phones, checking patients in, filing, etc.
• Attend team meetings and complete all training courses timely as required.

Qualifications

• A High School Diploma or equivalent (GED (General Equivalency Diploma)) required.
• Must possess a current valid driver’s license in good standing.
• Localized travel up to 20% may be required.
• Preferred: Associate degree.
• Two (2) years of experience working security services in healthcare setting preferred.
• Experience in de-escalation techniques.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University

Pay

Pay Range: $17.00/hour - $18.50/hour

Schedule

Part Time Monday-Friday 5:00 am-9:00 am