Clinic Classroom (Front Desk) Coordinator
About the Role
Paul Mitchell The School Fort Myers is seeking a Clinic Classroom Coordinator to join our team. The Clinic Classroom Coordinator is professional with sales and service experience and basic guest service communication skills. They must have great organization skills, the ability to prioritize and complete tasks independently, and be a team player.
The objective of a Clinic Classroom Coordinator is to create an extraordinary experience for Future Professionals by assisting with product dispense, maintaining product inventory and ordering, and adhering to sanitation and hygiene standards in compliance with company and regulatory standards. They also act as a guest service mentor to the Future Professionals and follow all service desk systems to guide and support a smooth guest service flow in the clinic classroom.
Responsibilities
- Assist with product dispense and maintain product inventory
- Order products as needed
- Adhere to sanitation and hygiene standards in compliance with company and regulatory standards
- Act as a guest service mentor to Future Professionals
- Follow service desk systems to support a smooth guest service flow
- Handle high volume phone calls
- Manage and balance cash drawers
Requirements
- Successful previous sales experience
- Experience with guest service
- Self-motivated to set, meet, and exceed goals
- Experience in positive and effective communication and customer service resolution
- Teamwork and beauty product sales experience
- Solid work history with verifiable references
- Passion for the beauty industry
- Honesty and professionalism
- Previous cash management experience
Skills
- Guest service experience
- Organization, coaching, and communication skills
- Teamwork and documentation skills
- Understanding of return on investment