Clinic Based Counselor

About the role

Heritage Health is seeking a full-time (1.0 FTE) Counselor to join our team in Coeur d'Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.

Responsibilities

• Deliver direct therapeutic services to clients in accordance with established treatment plans.
• Maintain accurate and up-to-date counseling records; conduct regular audits to ensure compliance and quality.
• Participate in staff meetings, provider meetings, and other relevant gatherings as required.
• Ensure documentation meets all applicable state and federal regulatory standards.
• Conduct comprehensive assessments and provide accurate clinical diagnoses.
• Complete service notes within 48 hours of client contact.
• Apply evidence-based therapeutic models and best practices in clinical work.
• Demonstrate strong role-modeling, organizational, communication, and client service skills.
• Attend and actively engage in off-site meetings, trainings, and professional development seminars as needed.
• Maintain regular and reliable attendance, which is a critical requirement of the position.
• Perform additional job-related duties as assigned to support organizational needs.

Requirements

• Master’s degree in human service field with post graduate experiences and clinical endorsement.
• LCSW, LPC, LCPC, LMFT, LAMFT or LMSW.
• Working knowledge of administrative procedures of a Federally funded community health center.
• Computer skill necessary to maintain client charts and communication within the organization.
• Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check.

Key Success Factors

• Strong understanding of industry standards, licensure requirements, and regulatory guidelines.
• Actively engage in reciprocal feedback processes with both clients and colleagues to support continuous improvement.
• Consistently uphold the ethical standards of the relevant licensed discipline.
• Proficient in Microsoft Word, Excel, and Outlook; demonstrates solid computer literacy.
• Demonstrated ability to quickly establish and sustain rapport with diverse client and provider populations, collaborative and team oriented.
• Exceptional interpersonal skills; exhibits professionalism, maturity, and tact.
• Champions values-driven teamwork and a collaborative leadership approach.

Safety

Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.