Clinic Associate - 2H Queen Anne

About the role

ZoomCare is seeking a Clinic Associate to deliver the “Perfect Visit” experience across service lines such as Daily Care, Family Medicine, Mental Health, Women’s Health, Dermatology, and Podiatry. Responsibilities include scheduling appointments, updating medical records, checking patients in and out, performing blood draws, processing labs, and maintaining inventory.

Schedule and Training

Location: ZoomCare Queen Anne Clinic

Schedule: Wednesday – Saturday

Clinic positions require 2–3 weeks of training. The first week is partially remote at your primary location; the second and third weeks involve traveling to multiple clinics in the area. Additional mandatory training may be required outside of scheduled shifts.

Responsibilities

• Represent ZoomCare values: Awesome, Creative, Respectful, Team Players, Get it Done.
• Check patients in and out for appointments.
• Schedule new appointments as needed.
• Process patient payments.
• Educate patients on navigating their ZoomCare medical record.
• Maintain patients’ demographic and insurance information.
• Perform blood draws and finger sticks while adhering to laboratory standards.
• Process collected specimens and document results.
• Maintain supply inventory; order, receive, and store supplies.
• Work with and maintain basic medical equipment.
• Provide emergency care to patients when necessary.
• Support medical providers as needed.
• Ensure the clinic remains clean and neat.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent (required).
• Bachelor’s degree (preferred).
• 1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
• Strong verbal, written, interpersonal, and communication skills.
• Ability to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
• Excel in a fast‑paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification from a recognized organization (e.g., American Heart Association, Red Cross) or ability to obtain within 1 month of hire.
• Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
• Washington: Must be able to obtain a Medical Assistant‑Phlebotomist license within 6 months of hire.
• Oregon: Current phlebotomy license or equivalent licensure/training (preferred).
• Vaccinated against COVID‑19, Hepatitis B, MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
• Preferred: Current licensure/certification as a Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification (CCMA), or prior experience as a Registered Medical Assistant.

Compensation and Benefits

• Medical, Dental, and Vision benefits.
• 401(k) with employer match.
• Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program.
• Potential eligibility for additional compensation such as bonuses.

Hourly Rate: $22.00 – $30.00 per hour

Working Conditions

• Frequent walking, sitting, standing, and reaching overhead.
• Occasional crouching, kneeling, and bending.
• Prolonged periods of standing/sitting and computer work.
• Must be able to lift up to 40 lb at a time.
• Ability to relocate to a different clinic location based on business needs.
• Patient volume may require more than scheduled hours or work outside regular business hours.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Exposure to sensitive and confidential information.
• Ability to be fit‑tested and wear a respirator when required.
• Vaccination requirements as a condition of employment, with medical or religious exemptions considered.