Clinic Associate - 2H Northwest 23rd

About the role

The Clinic Associate plays a crucial role in delivering the Perfect Visit experience in various service lines including Daily Care, Family Medicine, Mental Health, Women's Health, Dermatology, and Podiatry. Responsibilities include scheduling appointments, updating medical records, checking patients in and out, performing blood draws, processing labs, maintaining inventory, and supporting medical providers.

Responsibilities

• Schedule new appointments as needed.
• Process patient payments.
• Educate patients on navigating their ZoomCare medical record.
• Maintain patient’s demographic and insurance information.
• Perform blood draws and finger sticks while adhering to all written laboratory standards.
• Process collected specimens and document results.
• Maintain supply inventory; order, receive, and store supplies.
• Work with and maintain some basic medical equipment.
• Provide emergency care to patients when necessary.
• Support medical providers as needed.
• Ensure the clinic remains clean and neat.

Qualifications

• High school diploma or GED equivalent, required.
• Bachelor’s degree, preferred.
• 1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
• Strong verbal, written, interpersonal, and communication skills.
• Able to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
• Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
• WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire.
• OR: Current phlebotomy license; equivalent licensure or training experience, preferred.
• Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
• Preferred: Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification (CCMA) or prior experience as a Medical Assistant - Registered.

Compensation Package

• Medical, Dental, Vision benefits
• 401K with employer match
• Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
• Hourly Rate: $19.50 - $26.50/hr
• May be eligible for other compensation such as bonuses