Clinic Assistant

About the role

The University of Southern California (USC) is a premier private research university dedicated to the development of human beings and society through teaching, research, artistic creation, professional practice, and public service. The USC Division of Biokinesiology and Physical Therapy, founded in 1945, is a pioneer in the physical therapy profession and a leader in both research and education, currently ranked #1 in the nation by U.S. News & World Report. The Division is seeking a Clinic Assistant to enhance patient experience at the USC Physical Therapy, University Park Campus (UPC). This is a 12‑month fixed‑term position with the possibility of an extension. The incumbent will support physical therapists within the clinic by improving efficiencies and performing both non‑patient and patient‑related tasks.

Responsibilities

• Schedule patient appointments
• Answer general questions
• Obtain authorizations and pre‑authorizations for patient care services
• Schedule appointments with ancillary departments or other care providers as needed
• Maintain master calendar for providers
• Ensure patient charts are prepared prior to appointments
• Set up exam rooms, assist clinicians with exams as needed, monitor patient flow
• Assist providers, as requested, by preparing the physical environment, performing non‑patient related tasks, and patient‑related tasks as assigned or requested by the provider
• Assist as medical chaperones with room and equipment setup and are physically present to assist the provider and/or patient and visualize physical contact between the patient and provider during the sensitive health exam/treatment
• Maintain files and records, oversee equipment and office supply inventory
• Perform other related duties as assigned or requested
• The University reserves the right to add or change duties at any time

Requirements

• Minimum education: High school or equivalent
• Minimum experience: 1 year (combined education/experience may substitute for minimum experience)
• Minimum field of expertise: Medical office management and medical secretarial experience

Benefits

The Trojan Family Rewards program offers a wide variety of benefits and programs that support staff and their families. For more information, visit http://benefits.usc.edu.

Pay

The rate for this hourly position is $23 per hour.

Schedule

This is a 12‑month fixed‑term position with the possibility of an extension.