Clinic Admissions Associate

About the role

As a Clinic Admissions Associate at ABC, you are the first point of connection for families beginning their journey into ABA therapy. In this role, you’ll guide families through the admissions process with empathy and care, helping them feel supported, informed, and confident every step of the way. This is more than an administrative role — it’s an opportunity to build meaningful relationships, create exceptional first impressions, and help expand access to life-changing care for children with autism and their families.

Pay

$19–$22 per hour with bonus potential of up to $6,000.

Benefits

• 10 days PTO, 10 paid holidays, and 2 flex days (increases with tenure)
• Student loan support: up to $600 in repayment options and tuition discounts through university partnerships
• Wellness support: 90% health insurance coverage, 401(k) with 2% company matching, maternity/paternity award of up to $3,000, and FSA options for childcare
• Celebrations & connection: team events, regional recognition nights, and team outings
• Professional development and leadership opportunities
• Free Lunch Fridays

Responsibilities

• Manage day-to-day administrative functions for busy clinics, including document management, tracking people and resources, and internal/external communication with referral sources
• Provide excellent support for inbound calls from prospective and current clients/families
• Become a subject matter expert on autism to help others understand how ABC helps children and families
• Handle various marketing and admissions tasks to support the operations manager and clinical leadership
• Embody core values (Learning, Team, Excellence, Caring, and Fun) and serve as a cultural role model for teammates

Requirements

• Positive, contagious attitude with readiness to engage with families
• 1–2 years experience in administrative work, customer service, client relations, or related areas
• Passion for work that benefits children with Autism Spectrum Disorder and their families
• Eagerness to be part of a caring, team-oriented company culture
• Deep commitment to show up every day and be a leader at your center
• High School Diploma or GED required; Bachelor's Degree preferred

About ABC

At ABC, every child with autism has a unique story, and our mission is to help them achieve their full potential. We meet children where they are, using a strengths-based approach to empower them and support their families. Our industry-leading Net Promoter Score of 97 from families reflects the trust and loyalty we’ve built. With locations across Texas, Arizona, Colorado, Illinois, North Carolina, and Minnesota, ABC is the largest provider of Applied Behavior Analysis (ABA) therapy for pediatric patients with autism. Behind this success is a passionate team of over 1,000 board-certified behavior analysts (BCBAs), 7,000 paraprofessionals (BTs and RBTs), and countless operations professionals.