Jobs · OTHR

Clin Apps Spec Sr

Canon Medical Systems USA, Inc. · United States · 4 wk ago
RemoteRemoteOTHR$88k/yrFull-time

Job Summary

Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location.

Responsibilities

  • Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services.
  • Consult with physicians and clinicians regarding best clinical practices (e.g., workflow, image acquisition, protocols, image quality, etc) to maximize each customer's satisfaction with CMSU products and services.
  • Determine whether client needs additional training or development and prepare additional training as determined by need.
  • Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs.
  • Complete site reports documenting the daily training details.
  • Provide Pre/Post Communications for both internal and external customers.
  • Maintain technical and clinical proficiency.
  • Diagnose and resolve problems affecting system performance and image quality.
  • Escalate any unresolved issues pertaining to system performance and image quality.
  • Work with service engineers as needed.
  • Complete Alerts and PCR's when applicable.
  • Provide mid-week update to Applications Management and local Canon Team.
  • Mentor and train Applications Specialists.
  • As the Lead Instructor for customer training conducted at the Institute of Advanced Imaging when necessary.
  • Diagnose and resolve problems affecting system performance and image quality.

Requirements

  • Field applications experience with diagnostic imaging company required.
  • Excellent project management skills.
  • Excellent verbal communication skills.
  • Excellent written communications skills.
  • Excellent presentation/platform skills.
  • Previous teaching experience a plus.

Qualifications

  • Must maintain active motor vehicle/driver's license from the state where the specialist resides.
  • 5 years Clinical experience at a hospital or imaging center

Benefits

  • Min $88K- Max $158K DOE
  • Travel 90%

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