Climbing Wall Attendant

About the role

The Climbing Wall Attendant assists the Recreation Supervisor with day-to-day operations of the Climbing Wall, ensuring safe climbing and belaying for all participants.

Responsibilities

• Monitors participants climbing activity to ensure safety policies are being adhered to
• Teaches and models appropriate safety practices and techniques to customers
• Provides a welcoming and customer service-oriented environment for staff and participants
• Follows all established opening, on-shift and closing policies and procedures
• Provides participants with information about climbing wall programs and routes
• Assists individuals with climbing equipment and offers users advice on how to improve their climbing skills and techniques
• Conducts daily inspections of the climbing wall, surrounding area and equipment; maintains climbing equipment and wall
• Sets up and takes down climbing wall anchor systems in the correct manner; sets climbing routes
• Supervises non-climbers to ensure their safety around the climbing wall
• Helps maintain a clean and safe environment within the climbing wall area and storage room
• Assists with hosting group climbing events
• Assists with auto-belay features as necessary
• Facilitates instructional belay/climbing classes
• Performs all other related duties as required

Qualifications

• Minimum 18 years of age
• Climbing and belaying experience preferred
• Awareness of safety concerns and risk management involved with climbing
• Good customer service and communication skills
• Must be current in, or able to pass upon hire, CPR/AED/First Aid certification

Physical Requirements

• Frequently required to perform basic physical activities and communicate effectively to carry out essential job duties
• Must be able to reach, bend, stoop, carry, move and lift 30 lb. objects regularly
• Correctable vision sufficient to read monitors, labels, and drive safely