Client Training Coordinator

From the Upstate to the Lowcountry, the University of South Carolina system transforms lives across South Carolina through its eight institutions and 20 locations. Over 50,000 students are enrolled, with a strong emphasis on service and community impact.

About the role

The Client Training Coordinator works with the South Carolina Small Business Development Centers (SC SBDC) leadership and statewide network to develop and deploy client and public training programs. The primary objective is coordinating a statewide training program, including learning management system (LMS)-based training delivery and reporting.

Responsibilities

• Conduct research to identify training needs and benchmark available tools/knowledge.
• Provide input on program design and guide coordination of programs across regions.
• Participate in presentations and training on new tools/programs.
• Manage documentation and meeting notes.
• Inventory current client training offerings, assess gaps, and address duplications statewide.
• Support related initiatives as appropriate.

Requirements

• Knowledge and proficiency with online platforms such as Zoom, CRM systems, and data management.
• Self-starter, goal-oriented, and comfortable managing multiple assignments within strict deadlines.
• Demonstrated relationship-building skills and success in directing and coordinating collaborative projects.

Qualifications

• Excellent verbal and written communication skills.
• Experience in or working knowledge of training protocols.
• Exceptional organization and planning skills.
• Strong preference for experience working in or with small businesses.