Client Support Technician with Security Clearance

Responsibilities and Duties

• Provide Tier 1 support to resolve administrative and technical concerns with client/server devices;
• Install, configure and operate client/server devices;
• Provide OM&S of hardware and software;
• Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures;
• Assist and provide continuity to the communications squadron's automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer;
• When requested, assist the unit EC with computer hardware and software inventories.

Education

• High School diploma or GED;

Certifications

• A+;
• MCSA-Windows 10 or newer.

Experience

• 1-2 years' practical experience in: installation, repair, and troubleshooting and maintenance of communications systems or equipment;
• installing/deleting client level software;
• diagnostic and troubleshooting of basic computer workstation;
• implementing/installing software patches, security fixes, and service release of workstation

Supervisory Responsibility

None

Work Environment

This job operates in a professional classroom and office environment. This role routinely uses standard office equipment.

Physical Demands

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard reach, stoop kneel to install/repair computer equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required.
• Be able to lift and move electronic equipment in excess of 40lbs in and out of classrooms, labs, and test center.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:00 p.m. Workdays do not include working or conducting business on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed closings.

Travel

Limited travel may be required.

Additional Eligibility Qualifications

N/A

Benefits

• Health benefits to include medical and dental;
• Paid Personal and Vacation;
• Paid Holidays;
• 401(k) Retirement Plan.

Apply Online

Apply online at www.at-leaders.com and click on Careers.