Client Success & Marketing Coordinator (Remote)

Key Responsibilities

• Manage project plans, timelines, deliverables, and action items.
• Track commitments, deadlines, open questions, and next steps.
• Prepare client meeting notes, summaries, and follow-up communications.
• Cook up weekly client progress updates that clearly communicate:
  • Completed work
  • Work in progress
  • Upcoming priorities
  • Decisions or inputs required
• Maintain organized project documentation, trackers, and client folders.
• Identify project risks, delays, or bottlenecks and raise concerns proactively.
• Ensure clients feel informed, supported, and confident in project progress.

Marketing Coordination

• Coordinate and publish LinkedIn content, blog posts, website updates, and marketing campaigns.
• Support referral campaigns, podcast outreach, and business development initiatives.
• Maintain content calendars and project schedules.
• Aid in content formatting, scheduling, and distribution.
• Collaborate with internal stakeholders to gather information and move projects forward.
• Affix sales and marketing assets.

Administrative & Operational Support

• Support leadership with project organization and execution management.
• Maintain project trackers, reports, and internal documentation.
• Organize digital assets and ensure information is easy to locate.
• Monitor project progress and maintain accountability across stakeholders.
• Recommend process improvements and next steps when opportunities arise.

Qualifications

• 3+ years of experience in Client Success, Account Management, Project Coordination, Marketing Coordination, Operations, Executive Assistant, or similar roles.
• Excellent written and verbal English communication skills.
• Strong organizational, planning, and multitasking abilities.
• Experience managing multiple projects simultaneously.
• Ability to work independently and proactively solve problems.
• Strong attention to detail and commitment to follow-through.

Preferred Experience

• Working with U.S.-based clients.
• Experience coordinating and executing marketing campaigns and content initiatives.
• Familiarity with LinkedIn content management and B2B marketing.
• Experience supporting founders, executives, consultants, agencies, or professional services firms.
• Understanding of client relationship management and project delivery processes.

Preferred Tools & Platforms

• Experience with Google Workspace (Docs, Sheets, Drive, Calendar).
• Experience with Asana.
• Experience with ClickUp.
• Experience with Monday.com.
• Experience with Notion.
• Experience with Trello.
• Experience with Slack.
• Experience with Canva.
• Experience with LinkedIn.
• Experience with ChatGPT.
• Experience with CRM Platforms.