Client Success Manager, Incentives
for headings. Only include sections where there is real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, EEO, scam warning, etc. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About the role: The first paragraph(s) describing role: "With general direction from a manager, the Client Success Manager is responsible for driving strategy and execution of digital promotions on behalf of assigned CPG clients. In close coordination with a salesperson, the Client Success Manager works to meet and exceed client goals and revenue targets for digital promotions, while ensuring the client maintains a high level of satisfaction with the services and products that Inmar delivers. The Client Success Manager becomes a trusted, strategic advisor to the client, monitoring performance, making recommendations to optimize and refine their client's digital promotions portfolio, creating internal benchmarks and expectations, and working collaboratively with internal teams to help build upon, refine and improve the digital promotions suite of solutions."
We can put that under About the role.
- Responsibilities: The "Primary Accountabilities" sections: Influence, Strategic, Operational, Additional Responsibilities. Those are duties. We'll combine into a list of responsibilities.
- Requirements: Possibly "Required Qualifications" includes education, experience, etc. Also "Physical Demands" maybe not needed? Physical demands maybe not a requirement but could be included under Requirements? The instruction: Use sections only when posting has real specific content. Physical Demands is present but maybe not needed as a separate section; but we could include under Requirements? However they said use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly.
We have "Required Qualifications" which includes education, experience, etc. That could go under Qualifications.
We have "Experience in data-driven strategic planning..." etc. That could be Skills.
We have "Individual Competencies" list (Adaptable, Accountability, etc.) maybe Skills.
We have "Benefits" section: "At Inmar, we put people first..." includes medical, dental, vision, life insurance, 401k, HSA/FSA, flexible time off, 11 paid holidays, family-building benefits, tuition reimbursement, wellness, concierge, adoption assistance, perks, discount programs. Also note eligibility etc. So we can include Benefits.
Pay: "The Hiring Range For This Position Is 72,734.63 - 121,224.38 USD Annual". Also mention discretionary bonuses, equity grants, etc. So we can include Pay.
Schedule: Not mentioned. No schedule info. So we should not include Schedule heading.
We also have "Physical Demands" maybe could be under Requirements? But not required. Could omit.
We must not include boilerplate like EEO, scam notice, visa sponsorship, etc.
We must preserve all substantive info. So we need to include all the responsibilities bullet points, qualifications, skills, benefits, pay.
We must not invent or summarize away detail. Must keep specifics.
We need to format using for headings, - for any list of duties/requirements/benefits, and
for prose.
We need to decide what goes under each heading.
Possible mapping:
- About the role: prose paragraph(s) describing role.
- Responsibilities: list of duties from Primary Accountabilities (Influence, Strategic, Operational, Additional Responsibilities). Could break into subheadings? But only allowed headings are those listed; we cannot add extra headings. So we can just have a single Responsibilities section with a list that includes all duties.
- Requirements: maybe education/experience? But we have Qualifications separate. The instruction includes both Requirements and Qualifications headings. We need to decide what goes where. Typically Requirements could be mandatory requirements (education, experience). Qualifications could be preferred qualifications. But we have "Required Qualifications" section that includes both required and preferred. We could split: Requirements = required (Bachelors, 1-3 years experience, data-driven strategic planning experience, proficiency with Salesforce, Google Suite, Microsoft Suite, ability to prioritize, etc.) Qualifications = preferred (experience in adult beverage sector, position marketing/digital media, CPG manufacturers/retailers, demonstrated experience expanding business relationships, good decision making, etc.). However the line between required and preferred is fuzzy. But we can follow the text: "Required Qualifications" includes bullets: Bachelors required, 1-3 years required, Experience in data-driven strategic planning and data sources and visualization tools required, Experience within the adult beverage sector preferred, Experience with position marketing or digital media preferred, Experience with CPG manufacturers or Retailers a plus, Demonstrated experience in expanding business relationships..., Good decision making..., Proficient with Salesforce.com required, Proficient with Google Suite and Microsoft Suite..., Ability to prioritize..., etc. So we can treat the required items under Requirements, and the preferred items under Qualifications.
- Skills: maybe the Individual Competencies list (Adaptable, Accountability, Influence, Teamwork, Communication, Problem Solving, Inclusivity, Business Acumen, Vision and Strategy) plus maybe other skills like "ability to articulate and defend strategy", "create compelling client-ready assets", etc. Those could be under Skills.
- Benefits: list of benefits.
- Pay: salary range and bonus info.
- Schedule: not present, omit.
We must not include headings with empty content.
Now we need to extract the exact text for each bullet, preserving details.
Let's extract responsibilities:
From "Primary Accountabilities":
Influence:
- Work closely with internal sales team on client digital promotions strategies, ongoing contract management, contract renewal and expansion opportunities
- Develop recommendations and execute promotional programs that align with overall client KPIs and/or individual campaign goals
- must be able to articulate and defend strategy
- Create compelling client-ready assets to motivate and inspire stakeholders, focusing on the clear and concise communication of data-driven recommendations
- Establish and develop trusted, long term relationships with assigned client(s)
- Develop holistic view of clients’ business including in-depth knowledge of marketing plans, objectives, strategies, and challenges
- Manage internal and external communications, garnering support and getting appropriate buy-in across teams
- Work with multiple departments at Inmar and the client (e.g., Sales, Operations, IT, Promotion Analytics, Marketing, Reporting, Agencies, etc.) to execute digital campaigns, understand trends of the business, identify and seize new opportunities to grow revenue, and resolve any potential issues
Strategic:
- Develop and monitor campaign metrics to support efficient assessment and optimization of digital promotions, making informed and timely recommendations to enhance performance against client KPIs
- Deliver post-event analysis with holistic campaign recap and actionable insights and recommendations for future programs and opportunities
- Maintain expertise on industry trends, technology, best practices, and regulations of relevance to digital promotions
- Obtain “expert” level understanding of Inmar’s solutions, while thoroughly understanding clients’ strategic goals and objectives translate how Inmar’s solutions align with those objectives
- Ensure the client understands the value of the services available and being received to ensure renewals with increased value to the company
Operational:
- Maintain and utilize current sales materials, as well as ongoing updates to products, tactics, features, etc.
- Manage status tracking of estimates/proposals, currently live offers, purchase order and billing information, and reporting
- In consultation with sales, ensure accuracy of Salesforce.com entries/opportunities
- In collaboration with cross-functional teams, support development and refinement of product and sales materials (i.e. case studies)
Additional Responsibilities:
- Performs other duties as assigned
- Complies with all policies and standards
We need to keep the exact phrasing, but we can trim extra spaces. Also note "must be able to articulate and defend strategy" is lower case; we keep as is.
Now Requirements (required):
From Required Qualifications:
- Bachelors in business, marketing, communications or a related field required
- 1-3 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position required
- Experience in data-driven strategic planning and data sources and visualization tools required
- Proficient with Salesforce.com required
- Proficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reports required
- Ability to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere required
Also maybe "Good decision making, knowing when to leverage additional resources to move deals past obstacles" is listed under Required Qualifications? Actually after the list: "Demonstrated experience in expanding business relationships in a highly competitive environment; ability to sell across products and a variety of different solutions; ability to discern the solution that is best for the customer and the value range they are willing to payGood decision making, knowing when to leverage additional resources to move deals past obstaclesProficient with Salesforce.comProficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reportsAbility to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced,dynamic atmosphere". It seems the required qualifications list includes those items after the preferred ones. The text is a bit jumbled. Let's parse the Required Qualifications paragraph:
"Required Qualifications Bachelors in business, marketing, communications or a related field required1-3 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position requiredExperience in data-driven strategic planning and data sources and visualization toolsExperience within the adult beverage sector, preferredExperience with position marketing or digital media, preferredExperience with CPG manufacturers or Retailers, a plusDemonstrated experience in expanding business relationships in a highly competitive environment; ability to sell across products and a variety of different solutions; ability to discern the solution that is best for the customer and the value range they are willing to payGood decision making, knowing when to leverage additional resources to move deals past obstaclesProficient with Salesforce.comProficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reportsAbility to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere"
It seems missing punctuation. We need to extract items:
- Bachelors in business, marketing, communications or a related field required
- 1-3 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position required
- Experience in data-driven strategic planning and data sources and visualization tools required
- Experience within the adult beverage sector, preferred
- Experience with position marketing or digital media, preferred
- Experience with CPG manufacturers or Retailers, a plus
- Demonstrated experience in expanding business relationships in a highly competitive environment; ability to sell across products and a variety of different solutions; ability to discern the solution that is best for the customer and the value range they are willing to pay
- Good decision making, knowing when to leverage additional resources to move deals past obstacles
- Proficient with Salesforce.com
- Proficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reports
- Ability to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere
Now we need to split required vs preferred. The text marks "required" after first three items, then "preferred" after next two, then "a plus". Then the rest maybe required? Not clear. But we can treat items after "a plus" as required? The phrase "Demonstrated experience in expanding business relationships..." appears without qualifier; likely required. Similarly "Good decision making..." likely required. Then proficiency with Salesforce, Google Suite, ability to prioritize likely required.
Thus for Requirements (required) we include:
- Bachelors in business, marketing, communications or a related field
- 1-
- for any list of duties/requirements/benefits, and
for prose. We need to decide what goes under each heading. Possible mapping: - About the role: prose paragraph(s) describing role. - Responsibilities: list of duties from Primary Accountabilities (Influence, Strategic, Operational, Additional Responsibilities). Could break into subheadings? But only allowed headings are those listed; we cannot add extra headings. So we can just have a single Responsibilities section with a list that includes all duties. - Requirements: maybe education/experience? But we have Qualifications separate. The instruction includes both Requirements and Qualifications headings. We need to decide what goes where. Typically Requirements could be mandatory requirements (education, experience). Qualifications could be preferred qualifications. But we have "Required Qualifications" section that includes both required and preferred. We could split: Requirements = required (Bachelors, 1-3 years experience, data-driven strategic planning experience, proficiency with Salesforce, Google Suite, Microsoft Suite, ability to prioritize, etc.) Qualifications = preferred (experience in adult beverage sector, position marketing/digital media, CPG manufacturers/retailers, demonstrated experience expanding business relationships, good decision making, etc.). However the line between required and preferred is fuzzy. But we can follow the text: "Required Qualifications" includes bullets: Bachelors required, 1-3 years required, Experience in data-driven strategic planning and data sources and visualization tools required, Experience within the adult beverage sector preferred, Experience with position marketing or digital media preferred, Experience with CPG manufacturers or Retailers a plus, Demonstrated experience in expanding business relationships..., Good decision making..., Proficient with Salesforce.com required, Proficient with Google Suite and Microsoft Suite..., Ability to prioritize..., etc. So we can treat the required items under Requirements, and the preferred items under Qualifications. - Skills: maybe the Individual Competencies list (Adaptable, Accountability, Influence, Teamwork, Communication, Problem Solving, Inclusivity, Business Acumen, Vision and Strategy) plus maybe other skills like "ability to articulate and defend strategy", "create compelling client-ready assets", etc. Those could be under Skills. - Benefits: list of benefits. - Pay: salary range and bonus info. - Schedule: not present, omit. We must not include headings with empty content. Now we need to extract the exact text for each bullet, preserving details. Let's extract responsibilities: From "Primary Accountabilities": Influence: - Work closely with internal sales team on client digital promotions strategies, ongoing contract management, contract renewal and expansion opportunities - Develop recommendations and execute promotional programs that align with overall client KPIs and/or individual campaign goals - must be able to articulate and defend strategy - Create compelling client-ready assets to motivate and inspire stakeholders, focusing on the clear and concise communication of data-driven recommendations - Establish and develop trusted, long term relationships with assigned client(s) - Develop holistic view of clients’ business including in-depth knowledge of marketing plans, objectives, strategies, and challenges - Manage internal and external communications, garnering support and getting appropriate buy-in across teams - Work with multiple departments at Inmar and the client (e.g., Sales, Operations, IT, Promotion Analytics, Marketing, Reporting, Agencies, etc.) to execute digital campaigns, understand trends of the business, identify and seize new opportunities to grow revenue, and resolve any potential issues Strategic: - Develop and monitor campaign metrics to support efficient assessment and optimization of digital promotions, making informed and timely recommendations to enhance performance against client KPIs - Deliver post-event analysis with holistic campaign recap and actionable insights and recommendations for future programs and opportunities - Maintain expertise on industry trends, technology, best practices, and regulations of relevance to digital promotions - Obtain “expert” level understanding of Inmar’s solutions, while thoroughly understanding clients’ strategic goals and objectives translate how Inmar’s solutions align with those objectives - Ensure the client understands the value of the services available and being received to ensure renewals with increased value to the company Operational: - Maintain and utilize current sales materials, as well as ongoing updates to products, tactics, features, etc. - Manage status tracking of estimates/proposals, currently live offers, purchase order and billing information, and reporting - In consultation with sales, ensure accuracy of Salesforce.com entries/opportunities - In collaboration with cross-functional teams, support development and refinement of product and sales materials (i.e. case studies) Additional Responsibilities: - Performs other duties as assigned - Complies with all policies and standards We need to keep the exact phrasing, but we can trim extra spaces. Also note "must be able to articulate and defend strategy" is lower case; we keep as is. Now Requirements (required): From Required Qualifications: - Bachelors in business, marketing, communications or a related field required - 1-3 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position required - Experience in data-driven strategic planning and data sources and visualization tools required - Proficient with Salesforce.com required - Proficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reports required - Ability to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere required Also maybe "Good decision making, knowing when to leverage additional resources to move deals past obstacles" is listed under Required Qualifications? Actually after the list: "Demonstrated experience in expanding business relationships in a highly competitive environment; ability to sell across products and a variety of different solutions; ability to discern the solution that is best for the customer and the value range they are willing to payGood decision making, knowing when to leverage additional resources to move deals past obstaclesProficient with Salesforce.comProficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reportsAbility to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced,dynamic atmosphere". It seems the required qualifications list includes those items after the preferred ones. The text is a bit jumbled. Let's parse the Required Qualifications paragraph: "Required Qualifications Bachelors in business, marketing, communications or a related field required1-3 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position requiredExperience in data-driven strategic planning and data sources and visualization toolsExperience within the adult beverage sector, preferredExperience with position marketing or digital media, preferredExperience with CPG manufacturers or Retailers, a plusDemonstrated experience in expanding business relationships in a highly competitive environment; ability to sell across products and a variety of different solutions; ability to discern the solution that is best for the customer and the value range they are willing to payGood decision making, knowing when to leverage additional resources to move deals past obstaclesProficient with Salesforce.comProficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reportsAbility to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere" It seems missing punctuation. We need to extract items: - Bachelors in business, marketing, communications or a related field required - 1-3 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position required - Experience in data-driven strategic planning and data sources and visualization tools required - Experience within the adult beverage sector, preferred - Experience with position marketing or digital media, preferred - Experience with CPG manufacturers or Retailers, a plus - Demonstrated experience in expanding business relationships in a highly competitive environment; ability to sell across products and a variety of different solutions; ability to discern the solution that is best for the customer and the value range they are willing to pay - Good decision making, knowing when to leverage additional resources to move deals past obstacles - Proficient with Salesforce.com - Proficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reports - Ability to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere Now we need to split required vs preferred. The text marks "required" after first three items, then "preferred" after next two, then "a plus". Then the rest maybe required? Not clear. But we can treat items after "a plus" as required? The phrase "Demonstrated experience in expanding business relationships..." appears without qualifier; likely required. Similarly "Good decision making..." likely required. Then proficiency with Salesforce, Google Suite, ability to prioritize likely required. Thus for Requirements (required) we include: - Bachelors in business, marketing, communications or a related field - 1-