Jobs · Information Technology · New York

Client Success Analyst

Sotheby's Institute of Art · New York, United States · 1 mo ago
Information Technology$60k–$80k/yrTemporary
We need to output HTML fragment with sections: About the role? Actually we need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Only include sections that have real specific content. We have content: About Sotheby's (company description) maybe not needed? The role description: "THE ROLE ..." includes description of role. Could be "About the role". Responsibilities: bullet list. Requirements: maybe "Ideal Experience & Competencies". Qualifications: maybe "Bachelor’s degree...". Skills: maybe list of skills. Benefits: mention "competitive benefits package" and "discretionary bonus". Pay: salary range $60,000-$80,000. Schedule: not mentioned, so omit. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, privacy notices, etc. Also remove navigation, cookie, legal, duplicated lines. We need to preserve all substantive information. So include company description? Possibly not needed as it's not a section heading but could be part of About the role? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include About the role heading and put the role description there. The company description "About Sotheby's" maybe could be part of About the role? But it's about the company, not the role. Could we include a separate section? Not in list of allowed headings? The examples are just examples; we could add other headings if needed, but they said use

for section headings (e.g. About the role, Responsibilities...). Likely they expect only those headings. So we should put company info maybe under About the role? But that seems odd. However we could include a brief intro paragraph before headings? The instruction: Output ONLY the HTML fragment — no /, no markdown code fences. It didn't forbid having a

before first heading. So we could have a

with company overview, then

About the role

with role description, then sections. We must not invent or summarize away detail. Preserve all substantive information. So include details about responsibilities, ideal experience, competencies, etc. Let's extract: Company description: "Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City." Role description: "As an Analyst within the Client Success team, you will provide day-to-day execution and administrative support to the Head of Client Success and Associates across new deal activity, closing and funding, collateral diligence, and portfolio servicing. This is a highly execution-focused role within a fast-paced lending environment, with an emphasis on keeping transactions and servicing activities organized and moving forward. The Analyst will coordinate documentation and follow-ups, maintain internal systems and checklists, support diligence and closing processes, and help ensure outstanding requirements are identified and completed on a timely basis. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing multiple priorities and deadlines. The Analyst will work closely with Associates, senior members of the Client Success team, Credit, Legal, Operations, and other internal and external stakeholders throughout the loan lifecycle." Responsibilities: bullet list under headings: Transaction Execution & Diligence, Collateral & Portfolio Management, Team Support, Process & Development. Each has sub-bullets. We need to use
  • for any list of duties/requirements/benefits. So we can have a
      with
    • items for each responsibility bullet. Could also nest? Probably just flat list. Requirements: maybe "Ideal Experience & Competencies" includes bullet-like sentences. We'll treat as list. Qualifications: maybe "Bachelor’s degree. 1–3 years of professional experience..." Could be list. Skills: list of skills: Strong analytical and financial skills, proficiency in Microsoft Excel and PowerPoint; Salesforce or other CRM experience is a plus; Fluency in a second language is advantageous; etc. Benefits: "In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package." Pay: "The proposed base salary for this position ranges from $60,000-$80,000." Schedule: not present, omit. We must not include boilerplate like privacy notices, EEO, etc. Now construct HTML. Start with a

      for company overview. Then

      About the role

      with

      containing role description. Then

      Responsibilities

      with
      • each bullet. We need to capture each bullet exactly as in posting. Let's list responsibilities bullets: Transaction Execution & Diligence - support the setup, execution, closing, and funding of new loans, amendments, and renewals. - prepare and maintain transaction materials, collateral schedules, trackers, and checklists. - support borrower and collateral diligence, including review of ownership, provenance, and other diligence materials. - coordinate compliance approvals and follow up on outstanding closing and post-closing requirements. - maintain complete, accurate, and organized transaction files. Collateral & Portfolio Management - maintain accurate records of collateral location, possession, customs status, and condition. - coordinate collateral inspections, shipments, viewings, and other logistics. - support ongoing portfolio servicing, including invoices, revaluations, insurance, inspections, and related documentation. - assist with vehicle inventory, title paperwork, consignment tracking, and other collateral reporting. - ensure servicing requirements and documentation are completed and up to date. Team Support - proactively track outstanding items and coordinate with internal and external stakeholders to keep transactions and servicing activities on schedule. - identify missing documentation, inconsistencies, and potential delays and escalate as appropriate. - provide analytical, administrative, and execution support to Associates and the Head of Client Success. - assist with Credit Committee, client, and portfolio review preparation. Process & Development - contribute to improving team templates, checklists, trackers, and processes. - over time, assume greater responsibility for provenance research, collateral diligence, and collateral logistics. We'll put each as
      • . Now Requirements: maybe we treat "Ideal Experience & Competencies" as Requirements heading. We'll list bullets: - Bachelor’s degree. - 1–3 years of professional experience, preferably in financial services, lending, credit, underwriting, investment banking, private banking, wealth management, or a similarly analytical, execution-focused environment. - Experience in the art market, automotive industry, auction house, gallery, museum, art advisory, or related business is a plus. - Highly organized, detail-oriented, and reliable, with strong follow-through and the ability to manage multiple priorities and deadlines. - Strong analytical and financial skills, with comfort working with financial information, transaction data, and basic credit metrics. - Proactive and resourceful, with sound judgment around resolving issues independently and escalating when appropriate. - Strong written and verbal communication skills. - Collaborative and adaptable, with the ability to support multiple team members in a small, fast-paced, entrepreneurial environment. - Proficiency in Microsoft Excel and PowerPoint; Salesforce or other CRM experience is a plus. - Fluency in a second language is advantageous. Now Qualifications: maybe we separate education and experience? But we already included education and experience in Requirements. Could treat Qualifications as same? Might duplicate. Better to have Requirements for experience, Qualifications for education/degrees? But we have both. Let's follow typical: Requirements: experience, Qualifications: education/degrees. However the posting lumps them together. To avoid duplication, we could have Requirements for experience and skills, Qualifications for education. But we already listed Bachelor's degree under Requirements. Could move it to Qualifications. Let's decide: Requirements: professional experience bullets (excluding degree). Qualifications: Bachelor’s degree. Skills: list of skills (organized, detail-oriented, analytical, communication, etc). Benefits: discretionary bonus, competitive benefits package. Pay: salary range. We need to ensure we don't lose any info. Let's extract: Experience bullets (excluding degree): - 1–3 years of professional experience, preferably in financial services, lending, credit, underwriting, investment banking, private banking, wealth management, or a similarly analytical, execution-focused environment. - Experience in the art market, automotive industry, auction house, gallery, museum, art advisory, or related business is a plus. Qualifications: - Bachelor’s degree. Skills bullets: - Highly organized, detail-oriented, and reliable, with strong follow-through and the ability to manage multiple priorities and deadlines. - Strong analytical and financial skills, with comfort working with financial information, transaction data, and basic credit metrics. - Proactive and resourceful, with sound judgment around resolving issues independently and escalating when appropriate. - Strong written and verbal communication skills. - Collaborative and adaptable, with the ability to support multiple team members in a small, fast-paced, entrepreneurial environment. - Proficiency in Microsoft Excel and PowerPoint; Salesforce or other CRM experience is a plus. - Fluency in a second language is advantageous. Benefits: - discretionary bonus - competitive benefits package Pay: - base salary range $60,000-$80,000 Now we need to output HTML. Structure:

        About Sotheby's ...

        About the role

        As an Analyst within the Client Success team, you will provide day-to-day execution and administrative support to the Head of Client Success and Associates across new deal activity, closing and funding, collateral diligence, and portfolio servicing. This is a highly execution-focused role within a fast-paced lending environment, with an emphasis on keeping transactions and servicing activities organized and moving forward. The Analyst will coordinate documentation and follow-ups, maintain internal systems and checklists, support diligence and closing processes, and help ensure outstanding requirements are identified and completed on a timely basis. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing multiple priorities and deadlines. The Analyst will work closely with Associates, senior members of the Client Success team, Credit, Legal, Operations, and other internal and external stakeholders throughout the loan lifecycle.

        Responsibilities

        • support the setup, execution, closing, and funding of new loans, amendments, and renewals.
        • prepare and maintain transaction materials, collateral schedules, trackers, and checklists.
        • support borrower and collateral diligence, including review of ownership, provenance, and other diligence materials.
        • coordinate compliance approvals and follow up on outstanding closing and post-closing requirements.
        • maintain complete, accurate, and organized transaction files.
        • maintain accurate records of collateral location, possession, customs status, and condition.
        • coordinate collateral inspections, shipments, viewings, and other logistics.
        • support ongoing portfolio servicing, including invoices, revaluations, insurance, inspections, and related documentation.
        • assist with vehicle inventory, title paperwork, consignment tracking, and other collateral reporting.
        • ensure servicing requirements and documentation are completed and up to date.
        • proactively track outstanding items and coordinate with internal

Similar jobs

Client Success Analyst

FragomenUnited States· 1 mo ago
RemoteInformation Technologyapply on fragomen.wd115.myworkdayjobs.com

Client Success Analyst

Sotheby'sNew York, United States· 1 mo ago
Information Technology$60k–$80k/yrapply on job-boards.greenhouse.io