Client Stabilization Specialist Day Shift

About the role

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

This is a seasonal role, active during peak heat periods from May to October. However, there may be potential for continued employment if suitable roles become available within the agency.

Job Summary

The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. In this role, you will be on the front lines of delivering lifesaving support to vulnerable populations affected by extreme heat. You will collaborate with community members, local service providers, and internal teams to distribute resources, share information, and connect people in need with the appropriate services. This position requires a strong commitment to community engagement, empathy, and responsiveness to the urgent needs of individuals experiencing or at risk of heat-related health issues.

Responsibilities

• Conduct intakes into HMIS
• Provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging
• Conduct face-to-face visits, perimeter walks, and escalate issues impacting the stabilization of individuals or families in shelter or temporary lodging
• Ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize
• Communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services
• Complete data entry into established data system, including violations, end of shift notes, and room checks
• Identify the need for completion of a housing prioritization assessment for all individuals

Requirements

• High school diploma or GED is required
• Minimum of 6 months of recovery from substance use and/or mental health disorders required
• 1-3 years of full-time health care related work experience where prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred
• Valid Identification required
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures is preferred, but not required
• Will complete CBI Peer Certification within 90-days of being hired
• AZ Fingerprint Clearance Card (Program Specific)

Benefits

• Generous PTO accrual (5 weeks!)
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity / Critical Illness
• Pet Insurance
• Dependent Care Savings, Health Care Savings
• 401K with employer match - 100% vested upon enrollment
• Wellness programs
• Tuition Reimbursement and Scholarship Programs, incentives, and more
• Very competitive pay rates