Client Solutions Partner, Oncology - Southeast North

About the role

The Client Solutions Partner, Oncology is responsible for managing, retaining, and growing a defined portfolio of existing key accounts, with a primary focus on maximizing utilization of the combined Labcorp Oncology and Invitae Hereditary Cancer (HerCan) testing portfolio. This role is accountable for driving retention, increasing share of wallet, and expanding adoption of integrated oncology and genetic testing solutions within existing customers.

Responsibilities

• Prioritize account stability by proactively identifying risks and addressing gaps in performance
• Maintain and expand existing revenue streams through disciplined account management
• Drive deliberate upsell of the combined Labcorp Oncology and Invitae HerCan portfolio within current accounts
• Expand adoption of hereditary cancer testing across appropriate patient populations and providers
• Increase utilization of oncology diagnostics by identifying unmet clinical and operational needs
• Grow share of volume by deepening penetration across service lines, departments, and care pathways
• Analyze ordering patterns, provider behavior, and utilization trends to identify targeted expansion opportunities
• Focus on high-impact actions that drive measurable growth within the existing customer base
• Serve as the primary point of contact for key stakeholders including Health Systems, oncologists, surgeons, genetic counselors, and practice administrators
• Build strong, trust-based relationships across clinical and operational teams
• Lead regular business reviews focused on performance, utilization trends, and opportunities to optimize care delivery
• Ensure successful integration into clinical workflows to support sustained utilization
• Partner cross-functionally to resolve issues and continuously improve account performance
• Drive increased and appropriate utilization of testing aligned to clinical guidelines and patient populations
• Position the combined oncology and HerCan portfolio as a comprehensive solution for patient care
• Reinforce value through provider education, data insights, and workflow alignment
• Partner closely with Specialty Development Executives (SDEs) to support expansion opportunities within existing systems
• Sustain growth initiated by SDE activity through ongoing account ownership and utilization efforts
• Collaborate with the National Accounts team to align with enterprise-level strategies and support system-wide initiatives
• Execute locally to drive pull-through of broader health system priorities

Requirements

• High School Diploma or GED equivalent
• 3 years or more of experience in healthcare account management, client success, or inside sales
• 3 years or more of experience in oncology, genetics, diagnostics, or laboratory services

Qualifications

• 21 years of age or older and possess a clean driving record with valid Driver’s License
• Proven ability to retain and grow existing accounts
• Strong communication, presentation, and stakeholder engagement skills
• Familiarity with hereditary cancer testing and oncology care workflows
• Demonstrated success driving upsell and utilization within complex health systems
• Strong analytical capability to translate data into actionable insights
• Strategic account management with a focus on retention and expansion
• Deep understanding of oncology and hereditary cancer testing portfolios
• Ability to influence provider behavior and drive adoption
• Strong cross-functional collaboration
• Data-driven decision making
• Executive presentation skills, presence and business acumen

Why Labcorp Oncology?

At Labcorp Oncology, we are building a unified team with a shared purpose: advancing cancer care through innovation, collaboration, and an unwavering commitment to patients. We believe our greatest impact comes from combining the strengths of our people, science, and portfolio to help clinicians make better decisions and improve outcomes across the cancer care continuum. As a Client Solutions Partner, Oncology you will play a critical leadership role in shaping culture, developing talent, strengthening customer partnerships, and driving meaningful business results. You will join a team that values accountability, ownership, collaboration, resilience, and a relentless focus on execution. This is an opportunity to help lead the evolution of one of the industry's most comprehensive oncology organizations while working alongside talented colleagues united by a common mission: delivering innovative solutions that expand access, improve care, and create a better future for the patients and communities we serve. Together, we are building One Labcorp Oncology: a high-performing team committed to growth, customer success, operational excellence, and advancing cancer care through every interaction.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan