Client Solutions Manager, Performance & Expansion, Marketing Solutions

About the role

This role will be based in either New York, Chicago, Detroit, or San Francisco.

Responsibilities

• Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement
• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met
• Provide recommendations and training on targeting, implementation, optimization, and reporting
• Support customer education including a best-in-class onboarding experience and ad hoc education needs
• Stabilize performance and grow revenue from new advertisers via proactive optimizations and upsells
• Leverage technology to drive performance-oriented marketing solutions
• Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery
• Work effectively with various cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success, troubleshoot campaigns and ensure error-free execution
• Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure our customer needs are met
• Co-develop a strategic plan for your book of business with your Account Executive
• Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment
• Inspire continued innovation by regularly sharing ideas and best practices with peers and manager

Requirements

• 3+ years of experience in advertising, marketing, or sales
• 2+ years of media sales, digital media account management or auction based or programmatic campaign management and optimization experience
• Demonstrated ability to understand marketing & digital media metrics
• Ability to conduct regular forecasts and reports
• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions
• Demonstrated understanding of internet advertising technology and marketing automation
• Know-how of the digital industry landscape
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Strong customer engagement and stakeholder management skills, ownership of agency and client relationships
• Ability to build insights-backed narrative to support strategic storytelling and investment recommendations
• Ability to work independently and collaborate cross-functionally
• Demonstrated commitment to understanding and prioritizing the needs of the customer
• Enthusiasm for adopting AI and emerging tools to improve efficiency and impact
• Know-how of sales planning & CRM tools

Qualifications

• BA/BS degree or equivalent practical experience

Skills

• Digital Marketing
• Digital Advertising
• Strategic Communications
• Solution-based Selling
• Campaign Management

Pay

The pay range for this role is $113,000 to $163,000 (On Target Earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

Benefits

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

Additional Information

Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible workplace for all employees, including those with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

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Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

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