Client Servicing Associate - Asset Management
About the role
As a Client Servicing Associate in Clearwater’s Strategic and Large Asset Management (SLAM) division, you will be a trusted partner to some of Clearwater’s largest, most sophisticated, and fastest-evolving clients — spanning both asset management and insurance verticals. You will own day-to-day client relationships across complex portfolios, multi-entity structures, and bespoke reporting requirements, while gaining broad exposure to Clearwater’s platform including PRISM, Enhanced Statements, Income Forecast Tool, Fund Accounting, Recon Insight, and BOS workflows.
Responsibilities
- Serve as primary point of contact for client inquiries across investment accounting, reporting, reconciliation, platform usage, and operational workflows.
- Manage day-to-day servicing across multiple client entities with strong execution, follow-through, and clear communication.
- Investigate and resolve issues using Clearwater front- and back-office tooling.
- Perform operational activities: account setup, month-end lockdowns, reconciliations, compliance tasks, and investment data validation.
- Navigate complex environments — multi-custodian, multi-portfolio, multi-currency — with a focus on data quality and auditability.
- Support client projects including onboarding, portfolio transitions, custom reporting, and process improvement initiatives.
- Identify trends, recurring issues, and product gaps; contribute to documentation and scalable best practices.
Qualifications
- Bachelor’s degree in Finance, Accounting, Economics, Business, or equivalent experience.
- 1+ years of relevant experience (reconciliation, accounting, or finance).
- Excellent attention to detail, documentation, and organizational skills.
- Strong communicator with confidence.
- Strong ownership mindset and instinct for delivering excellent client outcomes.
- Comfortable in a fast-paced, high-expectation environment where priorities evolve quickly.
- Proficiency in Microsoft Office (Excel); Salesforce experience preferred.
- Familiarity with AI applications and Salesforce CRM preferred.
Pay
$54,000.00 - $70,000.00 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time.
Benefits
- health/vision/dental insurance
- 401(k)
- PTO
- parental leave
- medical leave
- STD/LTD insurance benefits
Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.