Client Services Team - Brooklyn
SLT (Strengthen - Lengthen - Tone) · New York, NY · 4 mo ago
Customer ServiceOther
Key Responsibilities
- Greet and engage clients in a positive and friendly manner
- Provide the highest level of client/customer service and hospitality to all clients/prospective clients
- Share pricing and class information with prospective clients
- Deliver Megaformer machine demos to new clients
- Complete studio tours with new clients
- Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
- Avoidance of repetitive tasks such as basic Megaformer machine maintenance
- Avoidance of tasks related to retail inventory at the end of the month
- Avoidance of performing other studio duties as needed
Qualifications
- Mariana Tek software experience a plus
- Leadership experience a plus
- Must have superior customer service skills
- Must have excellent interpersonal skills and a service-oriented outlook
- Must be highly organized
- Strong ability to communicate clearly with team members, clients and senior management
- Ability to work independently as well as on a team
- Must be able to move and/or lift heavy items, up to 50 lbs.