Client Services Specialist II

About Our Client: The organization is a professional services advisor serving middle-market businesses across the United States. It provides expertise across accounting, tax, advisory, benefits, insurance, and technology, helping clients anticipate market changes and identify opportunities for growth. With more than 9,500 team members across 23 major markets, the organization is among the leading providers of accounting and business consulting services nationwide. About the Opportunity: The Client Services Specialist II supports client engagement by delivering professional services and solutions aligned with client needs. This role manages client relationships, coordinates communication between clients and internal service teams, and helps ensure high-quality service delivery. The position contributes to client satisfaction and retention by serving as a key point of contact and coordinating timely resolution of client needs. Responsibilities: • Manage client interactions and communications professionally and effectively.• Coordinate service delivery between clients and internal teams.• Respond to client inquiries and resolve issues promptly and appropriately.• Support the preparation and delivery of client-related documentation and materials.• Maintain accurate records of client engagements, communications, and service activities.• Monitor client needs and coordinate follow-up activities to support a positive client experience.• Collaborate with internal teams to ensure consistent and timely delivery of client services. Requirements: • Previous experience in client services, customer service, account management, or a related field.• Strong written and verbal communication skills.• Excellent organizational and time-management abilities.• Ability to manage multiple client accounts, priorities, and deadlines simultaneously.• Strong problem-solving and customer relationship skills.• Proficiency with relevant business software and technology tools.• Ability to work effectively both independently and as part of a collaborative team. Pay Range and Compensation Package: • The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, qualifications, location, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.