Client Services Representative - Cardiology - Galloway
AtlantiCare · Galloway, NJ · 2 wk ago
On-siteCustomer ServiceFull-time
About the role
The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to team work and cooperation.
Responsibilities
- Schedules patient appointments and handles insurance information
- Enters client information into the computer system
- Provides accurate financial information to clients
- Supports organizational goals through quality customer service and participation in performance improvement efforts
Qualifications
- High school diploma or equivalent required
- 1-3 years office experience required, preferably in a medical setting
- Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred
- Knowledge of medical terminology preferred
- Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire
Benefits
Total Rewards at AtlantiCare offers a comprehensive suite of benefits and resources, including:
- Generous Paid Time Off (PTO)
- Medical, Prescription Drug, Dental & Vision Insurance
- Retirement Plans with employer contributions
- Short-Term & Long-Term Disability Coverage
- Life & Accidental Death & Dismemberment Insurance
- Tuition Reimbursement to support your educational goals
- Flexible Spending Accounts (FSAs) for healthcare and dependent care
- Wellness Programs to help you thrive
- Voluntary Benefits, including Pet Insurance and more
Pay
Pay transparency information is available upon request.
Schedule
Periodic traveling to other department locations is expected.