Client Services Representative

About the role

As a vital member working directly in our Valley Stream, NY office, you will play a critical role in ensuring a first-class client experience. You’ll handle a variety of responsibilities, including:

Responsibilities

• Processing corporate filings, lien research requests, and other orders.
• Responding to client inquiries via phone and email.
• Preparing quotes, processing orders, and working with our fulfillment teams.
• Providing essential support in resolving client issues to maintain exceptional client satisfaction.

Requirements

• Education & Experience: Bachelor’s degree, current college enrollment with evening classes, or equivalent work experience.
• Skills: Strong writing abilities, command of the English language, and proficiency in Microsoft Office Suite.
• Attributes: Exceptional multitasking skills, a positive attitude, strong interpersonal skills, and the ability to handle stressful situations with poise, understanding, and tact.

Qualifications

Comprehensive package including 401(k) matching, health, dental, and life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement.

Benefits

• A collaborative, supportive atmosphere that values work-life balance.
• Extensive training, mentoring, and clear paths for professional advancement within the company.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position.

Skills

Strong writing abilities, command of the English language, and proficiency in Microsoft Office Suite.

Benefits

• Comprehensive package including 401(k) matching, health, dental, and life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement.

Qualifications

• Bachelor’s degree, current college enrollment with evening classes, or equivalent work experience.
• Exceptional multitasking skills, a positive attitude, strong interpersonal skills, and the ability to handle stressful situations with poise, understanding, and tact.