CLIENT SERVICES REPRESENTATIVE
Short Description
Responsible for daily management of orders for all client support services to include the reconciliation of the daily client collection list.
Captures and coordinates with phlebotomists proper and complete forms necessary for off-campus/client activities.
Communicates with and assists with all physician/patient/client needs.
Processes requisitions and scripts, order entry/specimen submission, courier services, technical inquires, and the dispatching of phlebotomists both on and off campus.
General duties to include confidential patient information, report filing, logging, faxing, telephones and light typing.
Experience Required
- Previous computer experience preferred
- Good communication and customer services skills.
- Experience with LOS client support services, Epic, Sunquest, LIS and COPIA System user activity.
- Pleasant and professional attitude, including well developed interpersonal skills.
- Ability to make progress on multiple assignments under time constraints.
Education Requirements
- High school graduate or GED.
Benefits
We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
Awards and Designations
Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety.
Military and Veterans
Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
Nursing
At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
Cooper in the Community
We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations.