Client Services Manager (Agency Relationships)

Responsibilities

• Serve as primary contact and strategic advisor to agency + client partners
• Partner weekly with Media Buying to scale TV campaigns and troubleshoot performance issues
• Master Tatari's platform and leverage internal experts (Engineering, Data Science, etc.) to prioritize and solve client problems
• Synthesize campaign performance data into clear, actionable optimization recommendations
• Present weekly performance reviews and strategic narratives that drive client expansion
• Build and maintain relationships with key agency stakeholders (up to 10% travel)

Qualifications

• Bachelor's degree (Marketing, Economics, Statistics, or Business Administration preferred)
• 2+ years in post-sales account management or client success
• Strong grasp of linear and streaming TV landscape
• Exceptional data storytelling and presentation skills—ability to translate technical concepts for non-technical audiences
• Detail-oriented, well-organized, and meeting-prepared
• Comfort bridging conversations across engineering and marketing teams
• AI forward – you embrace AI for process and productivity
• Bonus: understanding of digital marketing (i.e. SEM, FB), experience with programmatic buying, advanced Excel and data visualization skills
• Curiosity and desire to learn, with particular emphasis for AI

Benefits

• Competitive salary ($80,000 - $110,000/annually)
• Equity compensation
• Health insurance coverage for you and your dependents
• 401K, FSA, and commuter benefits
• $150 monthly spending account
• $1,000 annual continued education benefit
• $500 WFH reimbursement
• Unlimited PTO and sick days
• Monthly Company Wellness Day Off
• Snacks, drinks, and catered lunches at the office
• Team building events
• Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION