Client Services Lab Assistant - Aiea Heights

Job Functions, Duties, Responsibilities And Position Qualifications We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! At Clinical Labs of Hawaii, our mission is to advance the health and well-being of our communities as a leader in clinical and pathology laboratory solutions. Location: Aiea, HI Status: Full-time Days/Hours: TBD Base hourly pay rate: $19.74 to $21.71 In This Role, You Will Assists or resolves client issues by performing a thorough investigation of the issue, evaluating findings, and responding to the client in a timely and efficient mannerAssists in resolving discrepancies in reports by consulting with technical and managerial staffUnderstands specimen requirements as they pertain to lab testing in order to provide accurate results. Ability to understand differences in specimen typesResponsible for client notification of STATs and CriticalsUnderstands and recognizes the Critical values based on the given guidelines and responds appropriatelyAssists in tracking and monitoring send out testsAssists in problem resolution for future applicability and forwards to the appropriate quality assurance individual (supervisor, manager, pathologist, etc)Maintains professional/technical knowledge by reading professional publications and attending continuing education seminarsPursues referenced test results to satisfy client needs and requests All You Need Is High School Diploma or equivalentPrevious training or experience in specimen collection or processingStrong reading, writing, and analytical skillsAbility to operate general laboratory equipment, including but not limited to telephones, computers, centrifuges, and audible alarms. Bonus Points If You’ve Got 1 - 2 years of related experience in clinical laboratory, data entry, or production We’ll Give You Appreciation for your workA feeling of satisfaction that you’ve helped peopleOpportunity to grow in your professionFree lab services for you and your dependentsWork-life balance, including Paid Time Off and Paid HolidaysCompetitive benefits including medical, dental, and vision insuranceHelp saving for retirement with a 401(k) plus a company matchA sense of belonging – we’re an O’hana! We Also Want You To Know This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties. Scheduled Weekly Hours 40 Work Shift Job Category: Laboratory Operations Company Clinical Laboratories of Hawaii, LLP In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world’s third-largest pathology/laboratory medicine company with operations in eight countries. Sonic’s success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Learn more about our medical leadership, values, and foundation principles below. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.