Client Services Associate (Reprographics)

Copied and Printed

Support the Work Behind the Workplace

Supports daily print, reprographics, mailroom, and workplace operations in a fast-paced professional environment.

Responsibilities

• Process high-volume copying, printing, scanning, and digital imaging requests
• Complete finishing services including binding, cutting, padding, and lamination
• Maintain reprographics and multifunction devices
• Operate and perform routine maintenance including paper replenishment, toner replacement, and troubleshooting minor equipment issues
• Monitor supply inventory and coordinate replenishment as needed
• Aid with inbound/outbound mail, package distribution, and shipping support
• Maintain tracking records and respond to delivery or shipping inquiries
• Support general office operations including meeting room setup, pantry organization, and light facilities support
• Deliver professional, responsive service across all forms of communication
• Build positive working relationships with employees and internal teams
• Assist with workflow improvements, cross-training, and operational support during peak periods or downtime

Qualifications

• High School Diploma or equivalent required
• 1+ year of related office, print, mailroom, or operational support experience preferred
• Familiarity with Microsoft Office Suite and office technology
• Working knowledge of print, copy, scanning, or shipping operations preferred

Physical Requirements

• Ability to lift, move, or transport materials and packages up to 40–60 lbs. using appropriate equipment
• Ability to stand, walk, bend, kneel, or sit for extended periods
• Manual dexterity required to operate office and reprographics equipment

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

Benefits

• Career Growth
• Learning & Development
• We Recognize Talent
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.

About Us

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

EEO Statement

SPS is an equal employment opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, or any other status protected by applicable law.

Privacy Policy

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Application Instructions

By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.